1. #1

    Wink help with sfc on windows 7 64bit

    Everytime I run sfc it says it found corrupt files but in cbs only listed is PendingRenames.also looked in sfcdetails the same no bad files .Thank you for any help .
    Attached Files Attached Files


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  2. #2

    Re: help with sfc on windows 7 64bit

    also cbs log list the same pendingrenames everytime I run sfc .

  3. #3

    Re: help with sfc on windows 7 64bit

    I tried everything I know to do. but sfc says I have corrupt files but does not show any .please help this is driving me nuts thank you.

  4. #4

    Join Date
    Mar 2015
    Posts
    8,074

    Re: help with sfc on windows 7 64bit

    Hi eric :)

    My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

    System Update Readiness Tool (SURT) - Scan
    Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;
    • Download the right version of SURT for your system;
      • Your version of Windows is:
    • Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
    • On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
    • Attach this log in your next reply;

    Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

    System Update Readiness Tool (SURT)

  5. #5

    Re: help with sfc on windows 7 64bit

    running it now thank you.will upload when done.

  6. #6

    Re: help with sfc on windows 7 64bit

    here you go..
    Attached Files Attached Files

  7. #7

    Join Date
    Mar 2015
    Posts
    8,074

    Re: help with sfc on windows 7 64bit

    SURT returned a clean log, let's see a fresh CBS.log now after running SFC.

    System File Checker (SFC)
    Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
    • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
    • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
    • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
    • Enter the command below and press on Enter;
      Code:
      sfc /scannow
      Note: There's a space between "sfc" and "/scannow";
    • Once the scan is complete, enter the command below and press on Enter
      Code:
      copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

    Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

  8. #8

    Re: help with sfc on windows 7 64bit

    ok running it now

  9. #9

    Re: help with sfc on windows 7 64bit

    here you go Dropbox - cbs.txt also pic of error msg Dropbox - Capture.PNG

  10. #10

    Join Date
    Mar 2015
    Posts
    8,074

    Re: help with sfc on windows 7 64bit

    Can you delete everything in the folder below, then run SFC again and upload the CBS.log for me?
    Code:
    C:\Windows\WinSxS\Temp\PendingRenames

  11. #11

    Re: help with sfc on windows 7 64bit

    deleted the items in PendingRenames running sfc now but also seen PendingDeletes but left it alone.

  12. #12

    Re: help with sfc on windows 7 64bit


  13. #13

    Join Date
    Mar 2015
    Posts
    8,074

    Re: help with sfc on windows 7 64bit

    Did you still get a message after the SFC scan, saying that it found some corrupt files but couldn't repair them?

  14. #14

    Re: help with sfc on windows 7 64bit

    yes

  15. #15

    Re: help with sfc on windows 7 64bit

    just going to reinstall windows thank you .

  16. #16

    Join Date
    Mar 2015
    Posts
    8,074

    Re: help with sfc on windows 7 64bit

    Sorry that I wasn't able to help your with your issue, good to know that you'll take care of it however :)

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