E eric4272 Member Joined Mar 31, 2016 Posts 12 Mar 31, 2016 #1 Everytime I run sfc it says it found corrupt files but in cbs only listed is PendingRenames.also looked in sfcdetails the same no bad files .Thank you for any help . Attachments CBS.log 673 KB · Views: 1 CheckSUR.log 394 bytes · Views: 0 sfcdetails.txt 44.1 KB · Views: 0
Everytime I run sfc it says it found corrupt files but in cbs only listed is PendingRenames.also looked in sfcdetails the same no bad files .Thank you for any help .
E eric4272 Member Joined Mar 31, 2016 Posts 12 Mar 31, 2016 #2 also cbs log list the same pendingrenames everytime I run sfc .
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 1, 2016 #3 I tried everything I know to do. but sfc says I have corrupt files but does not show any .please help this is driving me nuts thank you.
I tried everything I know to do. but sfc says I have corrupt files but does not show any .please help this is driving me nuts thank you.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 2, 2016 #4 Hi eric :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
Hi eric :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Scan Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log; Download the right version of SURT for your system; Your version of Windows is: Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes); On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log; Attach this log in your next reply; Alternatively, if these instructions are unclear for you, you can follow the tutorial below. System Update Readiness Tool (SURT)
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 2, 2016 #5 running it now thank you.will upload when done.
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 2, 2016 #6 here you go.. Attachments CheckSUR.log 394 bytes · Views: 4
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 2, 2016 #7 SURT returned a clean log, let's see a fresh CBS.log now after running SFC. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
SURT returned a clean log, let's see a fresh CBS.log now after running SFC. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 2, 2016 #9 here you go Dropbox - cbs.txt also pic of error msg Dropbox - Capture.PNG
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 3, 2016 #10 Can you delete everything in the folder below, then run SFC again and upload the CBS.log for me? Code: C:\Windows\WinSxS\Temp\PendingRenames
Can you delete everything in the folder below, then run SFC again and upload the CBS.log for me? Code: C:\Windows\WinSxS\Temp\PendingRenames
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 3, 2016 #11 deleted the items in PendingRenames running sfc now but also seen PendingDeletes but left it alone.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 3, 2016 #13 Did you still get a message after the SFC scan, saying that it found some corrupt files but couldn't repair them?
Did you still get a message after the SFC scan, saying that it found some corrupt files but couldn't repair them?
E eric4272 Member Joined Mar 31, 2016 Posts 12 Apr 3, 2016 #15 just going to reinstall windows thank you .
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 3, 2016 #16 Sorry that I wasn't able to help your with your issue, good to know that you'll take care of it however :)
Sorry that I wasn't able to help your with your issue, good to know that you'll take care of it however :)