[SOLVED] Installing 2 patches, CheckSUR & SFCFix clean, but CBS.log getting 0x80070422

boat14 · Mar 28, 2016

I'm installing Windows 7 Pro SP1 from scratch and most patches update fine but now I'm having difficulty installing two patches : KB2868626 and KB3033929.

Things I've tried so far :

Installed the Windows System Update Readiness tool, it doesn't find any problems (see attached CheckSUR.log).
Ran sfc.exe /scannow (no problems found).
Ran SFCFix.exe, no problems found (see attached SFCFix.txt).

However, when I look inside the Windows\Logs\CBS.log file (attached as CBSlog.zip), I see signs of some kind of problem.

Instances of this message :

Code:

2016-03-24 15:01:01, Info                  CBS    Appl: detectParent: package: Package_143_for_KB2868626~31bf3856ad364e35~amd64~~6.1.1.2, no parent found, go absent

And near the bottom :

Code:

2016-03-24 15:01:01, Error                 CBS    Failed to resolve package 'Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info                  CBS    Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info                  CBS    Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info                  CBS    Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info                  CSI    00000010@2016/3/24:18:01:01.296 CSI Transaction @0x37fcec0 destroyed
2016-03-24 15:01:01, Info                  CBS    Perf: InstallUninstallChain complete.
2016-03-24 15:01:01, Info                  CBS    Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2016-03-24 15:01:01, Info                  CBS    WER: Generating failure report for package: Package_for_KB2868626~31bf3856ad364e35~amd64~~6.1.1.2, status: 0x80070490, failure source: Execute, start state: Staged, target state: Installed, client id: WindowsUpdateAgent
2016-03-24 15:01:01, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-03-24 15:01:01, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2016-03-24 15:01:01, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2016-03-24 15:01:01, Info                  CBS    Reboot mark refs: 0

Not sure what this exactly means, I searched my hard drive and I do find this "Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1" file in my Windows\servicing directory. Both as .MUM and .cat files. It also shows up in my registry, along with other package numbers.

I've tried removing the package using :

Code:

dism /online /remove-package /packagename:Package_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1

And re-running the installer, but still the same problem. Feels like I've been running around in circles for the past few days. Sorry if the log timestamps don't line up. I've done a lot of trouble-shooting and re-installs so I didn't update my logs but they're pretty much the same as when I first had the problem.

Any ideas on what I might be missing ?

boat14 · Mar 28, 2016

Sorry guys, I solved it. I was re-reading my post and saw the error I made.

Down in my CBS log file:

Code:

2016-03-24 15:01:01, Error                 CBS    Failed to resolve package 'Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

I was reading the filename "Package_59_for_KB2862966~31bf3856ad364e35~amd64~~6.1.1.1" incorrectly as "Package_59_for_KB2868626~31bf3856ad364e35~amd64~~6.1.1.1". I had this brain-fart all weekend

I was re-reading my post and spotted the error. I installed KB2862966 and was able to successfully install KB2868626.

Computers are the ultimate smart-asses, they only do what you tell them

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[SOLVED] Installing 2 patches, CheckSUR & SFCFix clean, but CBS.log getting 0x80070422

boat14

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