B Ben Tarbell New member Joined Mar 27, 2016 Posts 2 Location Iowa Mar 27, 2016 #1 Hi, Re: KB3000850 I have tried for days to get this Windows Update to post so I can upgrade this laptop to Windows 10. I have read many web sites and tried many things. I have read several previous posts on Sysnative.com. So far I have done SFC /SCANNOW said it found issues it could not fix Downloaded SFCFix.exe and ran it. It produced the following report: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-03-27 11:42:54.864 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.16384_none_8a82623a5d99fa56\Snipping Tool.lnk SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-03-27 12:17:38.644 ----------------------EOF----------------------- Looks like one got fixed. But I do not know what to do about the others. Thanks in advance for any help that is available.
Hi, Re: KB3000850 I have tried for days to get this Windows Update to post so I can upgrade this laptop to Windows 10. I have read many web sites and tried many things. I have read several previous posts on Sysnative.com. So far I have done SFC /SCANNOW said it found issues it could not fix Downloaded SFCFix.exe and ran it. It produced the following report: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-03-27 11:42:54.864 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.16384_none_8a82623a5d99fa56\Snipping Tool.lnk SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-03-27 12:17:38.644 ----------------------EOF----------------------- Looks like one got fixed. But I do not know what to do about the others. Thanks in advance for any help that is available.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 1, 2016 #2 Hi Ben :) You don't need to fix any corrupt files in order to upgrade to Windows 10. The easiest way to upgrade would be to download the Media Creation Tool, and either use the "Upgrade now" option (1st one), or download an .iso (2nd option), save it on your system, mount it (right-click on it and select "Mount"), then launch the setup.exe inside to start the upgrade process. Windows 10
Hi Ben :) You don't need to fix any corrupt files in order to upgrade to Windows 10. The easiest way to upgrade would be to download the Media Creation Tool, and either use the "Upgrade now" option (1st one), or download an .iso (2nd option), save it on your system, mount it (right-click on it and select "Mount"), then launch the setup.exe inside to start the upgrade process. Windows 10
B Ben Tarbell New member Joined Mar 27, 2016 Posts 2 Location Iowa Apr 4, 2016 #3 Thanks for your message and encouragement. However, I have tried every way suggested and Win 10 Upgrade will not post because every time there is an error because KB3000850 will not post. The usual error I get is 80070002-20009. Later got error 80246010 Ran SFC /SCANNOW Fix version 3.0.0.0 by niemiro. Start time: 2016-04-04 06:55:05.292 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.16384_none_8a82623a5d99fa56\Snipping Tool.lnk SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Downloaded and Ran SFCFix,exe Downloaded and Ran SFCFix.zip by putting it on top of SFCFix.exe Result as follows: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-04-04 09:34:13.061 Microsoft Windows 8.1 Update 3 - amd64 Using .zip script file at C:\Users\Uziel1821\Desktop\SFCFix.zip [0] Not using an additional text script file. AutoAnalysis:: ERROR: File Placement Mode failed to identify destinations for all files and folders. SFCFix.exe AutoAnalysis:: directive failed to complete successfully. Failed to process all directives successfully. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-04-04 09:34:13.758 Script hash: qenZ8T21qkyNWGhCxa/zAhjygf/Sp39r7W1woWY3E8c= ----------------------EOF-----------------------
Thanks for your message and encouragement. However, I have tried every way suggested and Win 10 Upgrade will not post because every time there is an error because KB3000850 will not post. The usual error I get is 80070002-20009. Later got error 80246010 Ran SFC /SCANNOW Fix version 3.0.0.0 by niemiro. Start time: 2016-04-04 06:55:05.292 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384. CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.16384_none_8a82623a5d99fa56\Snipping Tool.lnk SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 1 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Downloaded and Ran SFCFix,exe Downloaded and Ran SFCFix.zip by putting it on top of SFCFix.exe Result as follows: SFCFix version 3.0.0.0 by niemiro. Start time: 2016-04-04 09:34:13.061 Microsoft Windows 8.1 Update 3 - amd64 Using .zip script file at C:\Users\Uziel1821\Desktop\SFCFix.zip [0] Not using an additional text script file. AutoAnalysis:: ERROR: File Placement Mode failed to identify destinations for all files and folders. SFCFix.exe AutoAnalysis:: directive failed to complete successfully. Failed to process all directives successfully. SFCFix version 3.0.0.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2016-04-04 09:34:13.758 Script hash: qenZ8T21qkyNWGhCxa/zAhjygf/Sp39r7W1woWY3E8c= ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Apr 6, 2016 #4 Alright, in that case let's run SFC to see what version of MSDTC.LOG Windows is expecting in your case. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Alright, in that case let's run SFC to see what version of MSDTC.LOG Windows is expecting in your case. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
