[SOLVED] [Windows 7 x64] KB3061518 and KB3042058 fail to install with error code 80070490

BrianDrab · Mar 27, 2016

Thanks. Now download and attempt to install KB3061518 (which is one of the two you were having issues with). If it fails to install please zip and attach your c:\windows\logs\cbs\cbs.log

Thank you.

tja · Mar 27, 2016

Thanks for your help but still it did not install :-/

Here is the log:
http://zulu309.server4you.de/CBS.7z

BrianDrab · Mar 27, 2016

Hang in there. We'll get it.

Try the info in Post#6 again.
[Windows 7 x64] KB3061518 and KB3042058 fail to install with error code 80070490

tja · Mar 27, 2016

Well, it still says to already be installed:
KB3035131 is already installed.

Should I do reboots between each steps btw?

BrianDrab · Mar 28, 2016

Should I do reboots between each steps btw?

No, not unless requested.

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

tja · Mar 28, 2016

Thanks again.

This is the output:

Code:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-28 16:07:47.442
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Benno\Downloads\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages

Successfully copied file C:\Users\Benno\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Servicing\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Benno\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Servicing\Packages\Package_117_for_KB3035131~31bf3856ad364e35~amd64~~6.1.1.1.mum.

Successfully restored ownership for C:\Windows\Servicing\Packages
Successfully restored permissions on C:\Windows\Servicing\Packages
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 547 datablocks.
Finish time: 2016-03-28 16:07:49.217
Script hash: +Mp8ws8C0MEjIIGMiYQFfU6IHQueaz2h1PL1dNWGIvk=
----------------------EOF-----------------------

BrianDrab · Mar 28, 2016

Thanks. Let's do the following again.

Download and attempt to install KB3061518 (which is one of the two you were having issues with). If it fails to install please zip and attach your c:\windows\logs\cbs\cbs.log

tja · Mar 28, 2016

Hum, now it says:
KB3061518 is already installed.

BrianDrab · Mar 28, 2016

Good. Check for Windows Updates and let me know which ones show up that need installed.

tja · Mar 28, 2016

It says: No important updates are available.

As optional updates it only shows Skype.

Is it fixed now? Shouldn't there be hundreds of updates now?

BrianDrab · Mar 28, 2016

Is it fixed now? Shouldn't there be hundreds of updates now?

Depends. Let's verify. Please do the following.

1. Click the Start button and type cmd.exe into the search box.
2. Right-click on cmd.exe that appears in the search results and select Run as administrator. Answer Yes to the UAC prompt that comes up.
3. Copy/Paste the followinig into the command-prompt window and hit enter.
wmic qfe get hotfixid | findstr /i /c:"KB3124001" >1 && notepad 1

4. Notepad will open after a few moments. Let me know what appears within the notepad file.

Thanks.

tja · Mar 28, 2016

Output is:

Code:

KB3124001

BrianDrab · Mar 28, 2016

Good. That means you are all updated. It doesn't appear that those two updates were preventing other updates from installing. You can verify this by going to either Windows Update History or Reliability History. Let's do Reliability History so you can see.

1. Click your Start button.
2. Type reliability into the search box.
3. Click on View reliability history that comes up in the search results.
4. You can click on each day going back a couple weeks and at the bottom half of the screen you will see any update/program that was installed or uninstalled. You should see the current updates being installed.

Let me know if you are able to verify this.

tja · Mar 28, 2016

Well, it seems there were updates installed so only these two updates had problems.

Thank you so much for your support.
This has been the most professional support I ever got in any forum.

Will definitely recommend this forum to others.

BrianDrab · Mar 28, 2016

No problem. Take care.

Search

Search

[SOLVED] [Windows 7 x64] KB3061518 and KB3042058 fail to install with error code 80070490

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus

Attachments

tja

Member

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus

tja

Member

BrianDrab

Emeritus