CSI C Mark Deployment Missing 0x00000000 C!a5417dd976
This began with an attempt to update my laptop computer to Windows 10. It had not been used for several months, and Windows Update showed it had a queue of 104 files. It was slow, and was left overnight. The next day only about 50 files had installed, and Windows Update no longer worked. One problem was that the machine was set to turn off after 2 hours not in use, and this may have turned the machine off during downloading or installation of updates.
Two programs, Avast and Windows Defender, maintain antivirus, antispam and firewall protection. Neither registered any malware. The Windows 7 error checking and defragmentation tools were used to check drive c:. No problems were found. A large number of Troubleshooters, including that in Windows 7, and others in the Microsoft site were run, but none led to resolution of the problem. Nor did following a variety of suggestions, including simply installing Windows 10 using the reserved link which had downloaded earlier, or using GetWindows10-Web_Default-Attr. In both cases Windows 10 downloaded, but when it could not be updated, it was removed, and if anything the computer was getting worse.
This week a different approach has been used: replacing the contents of C: drive with an Acronis backup from early 2014. Unexpectedly, although there were no obvious problems in 2014, Windows Update did not work with the installed backup. Testing with the Windows 7 troubleshooter gave two Windows Update errors:
0x80070057
80246007
Googling the first error turned up many suggestions, but an offering from Microsoft ‘System Update Readiness Tool for Windows 7 (KB947821)’ had not been tried before, and was run. This did not resolve the problem, but the CheckSUR.log showed there were just two remaining problems, both starting:
CSI C Mark Deployment Missing 0x00000000
When I Googled this error, Sysnative came up as a group with a proven record of helping with such problems.
So here we are. Please help anyone!
Attached are the CheckSUR.log, SFCFix.txt and CBS.zip files
Wattlebird
