[SOLVED] Re: delighted to join the forum

darrell · Mar 2, 2016

Re: delighted to join the forum

here is the cbs log i hope i did it right.

Aura · Mar 4, 2016

Re: delighted to join the forum

Hi darrell :)

My name is Aura and I'll be assisting you with your issue. I'll be sourcing the corrupt file you need once I get home in 2-3 hours.

darrell · Mar 4, 2016

Re: delighted to join the forum

Hi Aura i am looking forward to work with a young professional such as yourself

Aura · Mar 4, 2016

Re: delighted to join the forum

That file is a tricky one... If you download the KB that have it directly, it shows version 11.0.9600.18204, same when you download and install the update directly on Windows via Windows Updates.... Weird.

I'll ask my colleagues about this.

darrell · Mar 4, 2016

Re: delighted to join the forum

I am confident that you will find the correct solution to this problem because you have the resources to find the answer. so let's go for it Aura

Aura · Mar 5, 2016

Re: delighted to join the forum

One of my Instructor sourced the file, since it seems that I missed an important point in your log. That was my bad. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

darrell · Mar 5, 2016

Re: delighted to join the forum

Here you go Aura SFCFix version 2.4.9.2 by niemiro.Start time: 2016-03-05 16:14:48.900
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Darrell\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.0.9600.18205_none_cb5a5b013faefbfa\icrav03.rat

Successfully copied file C:\Users\Darrell\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.0.9600.18205_none_cb5a5b013faefbfa\icrav03.rat to C:\Windows\winsxs\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.0.9600.18205_none_cb5a5b013faefbfa\icrav03.rat.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.0.9600.18205_none_cb5a5b013faefbfa\icrav03.rat
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-ie-ratings_31bf3856ad364e35_11.0.9600.18205_none_cb5a5b013faefbfa\icrav03.rat
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2016-03-05 16:14:49.446
Script hash: jh/r8NAojYxcvEpC68qthPssD9wRoO8Zmt3b3ev9Mkk=
----------------------EOF-----------------------

Aura · Mar 5, 2016

Re: delighted to join the forum

Alright :) Now let's run SFC again to see if the replacement worked.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

darrell · Mar 6, 2016

Re: delighted to join the forum

got back home late and ran the sfc /scannow still got the same issue so far

Aura · Mar 6, 2016

Re: delighted to join the forum

Ah it seems that Windows is expecting the decompressed version of that file. Here.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

darrell · Mar 6, 2016

Re: delighted to join the forum

Good morning Aura i just completed the sfcfix and ran the sfc /scannow and there is no violations. Great job i knew you were going to find the solution to this tricky problem . Thanks and praise goes out to you and the forum.

Aura · Mar 6, 2016

Re: delighted to join the forum

No problem Darrell, you're welcome :) Glad to see that your issue has been solved!

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[SOLVED] Re: delighted to join the forum

darrell

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Aura

Sysnative Staff, Security Analyst

darrell

Member

Aura

Sysnative Staff, Security Analyst

darrell

Member

Aura

Sysnative Staff, Security Analyst

darrell

Member

Aura

Sysnative Staff, Security Analyst

darrell

Member

Attachments

Aura

Sysnative Staff, Security Analyst

darrell

Member

Aura

Sysnative Staff, Security Analyst