S SamueltTML New member Joined Feb 18, 2016 Posts 1 Feb 18, 2016 #1 Hello, So I am facing a known issue where windows 7 is asking me/prompting to restart the computer to install windows update although they are failing and they are not installing as the restart keeps getting asked to be done..
Hello, So I am facing a known issue where windows 7 is asking me/prompting to restart the computer to install windows update although they are failing and they are not installing as the restart keeps getting asked to be done..
BrianDrab Emeritus Joined Oct 20, 2014 Posts 18,131 Location United States Feb 22, 2016 #2 Hi and welcome to Sysnative. Let's see what we can do. Please do the following. 1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt 4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
Hi and welcome to Sysnative. Let's see what we can do. Please do the following. 1. Click your start button and type cmd in the search box. 2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears. 3. Copy/Paste the following into the command-prompt window and hit enter. reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt 4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?