Hi, I went to upgrade my mother-in-law/s laptop to Windows 10 but have found that Windows Update isn't working so I could not carry out the upgrade. The update history shows a large bunch of updates was installed on 28/05/15 together with a Hotfix, since then nothing.
I can remember than the machine was affected by some malware at the time which I believe I cleaned from the machine. Sorry I uninstalled the hotfix just now without checking the number....... Have run a number of Microsoft Fixits today but nothing has worked. The Surt tool shows the machine is clean of defects as does the SFC Scannow
I would be very grateful for your help. The machine is running Win 7 Home Premium Service Pack 1 32bit
I have attached the log files and look forward to hearing from you.
Many thanks
Andy
