Unable to install IE11 on 2008 R2 (SBS)

ouoertheo · Feb 9, 2016

Hello, I am new to the forum and am seeking assistance with IE11 not installing on Windows Server 2008 R2.

I have managed to track down the issue to one dll so far by running dism against the IE11-neutral.Extracted.cab file in the IE11 temp directory. It would not install and the following error snippet was left in the CBS log:
x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c\iecompat.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

I had attempted to fix this by taking ownership of winsxs and adding the folder manually using a good 2008 R2 server of mine as a surogate, but i still get the same error.

I ran SFCFix and it completed within a minute and found no errors.
The CBS Log can be found here: https://dell.box.com/s/k8u5g4bs178msj5e7n6suu4jqqa9aw8j

Thank you in advance for any assistance offered.

zcomputerwiz · Feb 11, 2016

Hello and Welcome!

System Update Readiness Tool (SURT)

Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

NOTE: If you aren't sure if your Windows installation is 32-bit or 64-bit, check here: How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system

This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.

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Unable to install IE11 on 2008 R2 (SBS)

ouoertheo

New member

zcomputerwiz

Windows Update Expert