[SOLVED] Windows Update error 80073712 (Windows SERVER 2008 R2 SP1)

zcomputerwiz · Apr 20, 2016

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

patbau · Apr 20, 2016

Hi,

Code:

SFCFix version 2.4.9.2 by niemiro.
Start time: 2016-04-20 22:11:35.747
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .zip script file at C:\Users\majmysql\Desktop\SFCFix.zip [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5.

WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514\Owners.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.

Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3\Owners.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5.
Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5\Owners.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-ActiveDirectory-WebServices-Package~31bf3856ad364e35~amd64~en-US~6.1.7601.17514\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2604115~31bf3856ad364e35~amd64~~6.1.1.3.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_6_for_KB2621440~31bf3856ad364e35~amd64~~6.1.1.5.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.9.2 by niemiro has completed.
Currently storing 880 datablocks.
Finish time: 2016-04-20 22:11:38.212
Script hash: 6BHodq8Ad35JPq3T1DXu+GMa3/hn4EtWgRQ/f2uetco=
----------------------EOF-----------------------

zcomputerwiz · Apr 20, 2016

Looks good.
Please run SURT again and attach CheckSUR.log once it has finished.

patbau · Apr 20, 2016

Hi,

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2016-04-20 22:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 842
 No errors detected

zcomputerwiz · Apr 20, 2016

Ok. Let's check with SFC again.

SFC Scan

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.

patbau · Apr 20, 2016

Here it is

zcomputerwiz · Apr 20, 2016

How is the server behaving now? Does Server Manager open?

patbau · Apr 20, 2016

Yes it does.
Everything seems to be ok

zcomputerwiz · Apr 20, 2016

Glad to hear that! Please try checking for Windows Updates and install any that are offered.
If an update fails to install, zip and attach CBS.log with your reply.

patbau · Apr 22, 2016

Hi,

I have again the same problem : TrustedInstaller service can't start
I can't install no update....

zcomputerwiz · Apr 22, 2016

Let's reset the Windows Update components again.

Run Windows Repairs

Download Windows Repair (All-in-One) Portable to your desktop.
Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Keep the defaults and click the Extract button.
A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
When the program opens, click the Repairs tab and click the Open Repairs button.
A backup of your registry will be made. After a few moments you will have many options from which you can choose.
Please click the Unselect All button and then click to enable only the following ones:

17 - Repair Windows Updates
Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

Once this process has completed, try checking for updates again.

If it fails, zip and attach CBS.log with your reply.

patbau · Apr 22, 2016

Update failed
Here is CBS.log

zcomputerwiz · Apr 22, 2016

Did the check for updates fail or the installation of an update?

If the check failed, please attach C:\Windows\WindowsUpdate.log
If an update failed, try to install it again and then zip and attach CBS.log after it fails.

patbau · May 3, 2016

Hi,

Sorry for the late answer but i was wondering what was wrong ant it took me time to find it.
Every time you fixed every thinh and the problems start again.
We tested ram and hd everything was ok.
At last i found the problem the HD is 1.4T and windows was showing a 1.8T HD ....
Diskpart was not able to launch.
I fixed the partition size by deleting and recreating it, used tools to repair the partition and now everything is fine.

Thanks again for your help

zcomputerwiz · May 3, 2016

That is quite an unusual problem, great job in fixing it!

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[SOLVED] Windows Update error 80073712 (Windows SERVER 2008 R2 SP1)

zcomputerwiz

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patbau

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