[SOLVED] Windows Ultimate to Professional downgrade messed with the windows update

fyesilova · Jan 9, 2016

Because of licensing consideration I have done downgrade from Ultimate to Professional.
System runs OK but I can not do windows update with 800b0100 error.

I have tried SURT but that have not repaired corruptions.
Most of corrupted packages of ar-sa (Arabic) or fr-fr (French) language options that were left from Ultimate.
Professional installation is Turkish.

I have tried deleting ar-sa and fr-fr references from registery, also tried removing ar-sa and fr-fr packages from servicing/Packages and winsxs.
That gave too much errors, so replaced the files back.

I want to get rid of this Arabic and French packages, because it is not related with Professional installation.

Some English and Turkish packages has shown corrupt, may try to find them from an other machine after that.

Thanks in advance.

CBS.zip download link below:

https://www.dropbox.com/s/h4jwr94sr79pl53/CBS.zip?dl=0

Aura · Jan 11, 2016

Hi fyesilova :)

My name is Aura and I'll be assisting you with your issue. Do you have your Windows 7 Pro installation media? If you want, you can run a Repair Install to fix these issues, which is quite fast. Otherwise I can always prepare a fix for these.

Repair Install: Repair Install - Windows 7 Help Forums

fyesilova · Jan 11, 2016

Thanks,

I have already done this UPGRADE install for conversion from Ultimate.
I think it will not change the main problem of leftover components.

if you think redo will change this, I will get an image of the system and do it again.

Aura · Jan 11, 2016

Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFixScript.txt and move the file to your Desktop;
Note: Make sure that the file is named SFCFixScript.txt, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFixScript.txt

System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);

Download the attached archive file, Packs.zip and save it on your Desktop;
Once it's downloaded, right-click on it and select Extract All...;
Check the Show extracted files when complete checkbox, and click on Extract;
On completion, a folder will open with two folders inside it, Manifests and Packages;
- Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
- Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
Run the System Update Readiness Tool (SURT) again;
On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;

Packs.zip

fyesilova · Jan 11, 2016

I have attached new SFCFix.txt, there are errors like this:

Failed to import registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Gadget-Platform-Package~31bf3856ad364e35~amd64~~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-Gadget-Platform-Package~31bf3856ad364e35~amd64~~0.0.0.0.

SURT currently running.

fyesilova · Jan 11, 2016

I have attached CheckSur.log.

Aura · Jan 11, 2016

In that case, download the following Script.reg and save it on your computer. Double-click on it to merge the changes in your Registry. Let me know if you get an error message, or a success message while doing so.

fyesilova · Jan 12, 2016

registery merge result is success.
I am trying Windows Update now.

Aura · Jan 12, 2016

I don't think it'll work since we aren't done yet

I need a new CheckSUR.log to see if the Registry merge indeed worked.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

Download the right version of SURT for your system;
- Your version of Windows is:
Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

fyesilova · Jan 12, 2016

I have tried windows update, but got 80004005 errors.
I have run SURT, and SFCFix.
attaching logs.

Aura · Jan 12, 2016

It seems like the Script.reg importation failed despite the success message. Try it again using this Script.reg, it should work now. I had to spend 7 minutes breaking lines manually in it, since I'm sure Notepad is the issue here. Let me know if you get an error or success message after the merge.

fyesilova · Jan 12, 2016

returned success, see the picture.
but SURT report have not changed.

Tried to open with Registrar registery manager and we have an error message.

Aura · Jan 12, 2016

I'll take a look at your CBS Key.

Exporting the CBS Registry Key
Follow the instructions below to export the CBS Key from the Registry and upload it.

On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator;
On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator;
In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Once the key is selected, click on the File menu and select Export...;
From there Save menu, change the Save as type: to Registry Hive Files (*.*);
Name the file CBS (without any file extension) and save it on your Desktop;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;

fyesilova · Jan 12, 2016

here is the link for CBS

https://www.dropbox.com/s/kw62fl8hmi1c2ii/CBS?dl=0

Aura · Jan 12, 2016

I'm not able to delete, nor modify anything from your CBS Key. If I use the Script.reg, it does through, but it doesn't do anything. I even tried it on two entries, but it didn't do anything. It looks like your Registry is corrupt from the downgrade. I would try another Repair Install at this point. Did you uninstall the Arabic and French language pack?

fyesilova · Jan 12, 2016

Years ago I have installed and uninstalled arabic and french to see the interface in these languages.
after that I have never used any of them.

You mean I should do a repair install again.

Aura · Jan 12, 2016

Yes, do another Repair Install. From there, we'll see if at least the Registry was repaired.

fyesilova · Jan 13, 2016

I have done reinstall and now SURT has no error.
Windows Update works ok after removing and installing .net framework.
Thanks for your help.

Aura · Jan 13, 2016

No problem fye, you're welcome :)

[SOLVED] Windows Ultimate to Professional downgrade messed with the windows update

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