[SOLVED] Problem updating from Win 8.1 to Win 10 (error 80070004 dt000)

Winover · Jan 5, 2016

Hi. I have an Acer Switch 10 tablet with Win8.1 and I am trying to update to Windows 10.

When I use Windows Update I get the 80070004 error (dt000 when I search it with win update).

I have read some posts and I have tried:

Install all the updates of Windows 8.1.
Try to update to windows 10 using windows update and Windows Media Tool (with admin priviledges).
Create new local user with admin privileges.
Use the Windows Update Fixing tool (I also have restarted the services manually).
Delete the SoftwareDistribution/Download folder.
Use a clean boot.
SFC /scannow
Change the system language.
Uninstall the antivirus and disable the Firewall.
dism.exe /online /cleanup-image /restorehealth
dism.exe /online /cleanup-image /startcomponentcleanup

The logs are:

setuperr.log: setuperr - Pastebin.com
setupact.log: https://www.mediafire.com/?6wzkbajn9v6cneh
Also I have used SFCFix, the log is: SFCFix log - Pastebin.com

I don't know if anyone can help me. Thank you very much in advance.

Winover · Jan 5, 2016

Sorry, I forgot to mention that also I have deleted all the empty folders in StartMenu.

Thx.

Winover · Jan 6, 2016

I forgot to upload the CBS.log, here it is: CBS_winover_0601.log

zcomputerwiz · Jan 8, 2016

Hello and Welcome!

What is the name of your computer?

To find it:
Right click on the Start button.Click System.
Look Under the section titled Computer name, domain, and workgroup settings.

Code:

2016-01-05 16:27:09, Error                        MigPlatformStartupOnline caught exception: Win32Exception: Invalid machine account for TODOS: El nombre proporcionado no es un nombre de cuenta con la estructura correcta. [0x00000523] class UnBCL::String *__thiscall Mig::COnlineWinNTPlatform::GetMachineSid(class UnBCL::String *)

Winover · Jan 22, 2016

I'm really sorry I couldn't check the solution before.

You were right, it was the computer name, it was "TODOS", I've change it and now it works perfecly.

Thank you very much!

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[SOLVED] Problem updating from Win 8.1 to Win 10 (error 80070004 dt000)

Winover

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zcomputerwiz

Windows Update Expert

Winover

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