Update problem after installing new CPU

Miodragzz · Dec 21, 2015

Greetings I have Windows Update problem after I installed new CPU. (Updates failed to install)

I did run SURT, Win Update Repair Tool, SFC and Tweaking Windows Repair (All in One) tool

I solved some issues but still SFC cant fix some.

SFC details can be found here: 2015-12-21 02:39:08, Info CSI 00000009 [SR] Verifying 100 (0 - Pastebin.com
SFCFix log can be found here: Start time: 2015-12-21 03:59:08.783 Microsoft Windows 7 Service Pack 1 - amd64 - Pastebin.com

CBS log is near 500MB delete is "access denied" by "C:\Windows\servicing\TrustedInstaller.exe"

Any ideas?

Oh yes, also when I turn on Intel Stepping in BIOS, Windows freezes on startup - no BSD just freeze right after animation of color dots merging together to create Win logo.

System is Win7 Ulitmate x64 SP1

Aura · Dec 23, 2015

Hi Miodragzz :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

Download the right version of SURT for your system;
- Your version of Windows is:
Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

Miodragzz · Dec 23, 2015

Thank you for your interest to aid me!

SURT created two log files and so I am giving you both:

CheckSUR.persist.log: ================================= Checking System Update Readiness. Binary V - Pastebin.com

and

CheckSUR.log: (f) CBS MUM Missing 0x00000002 servicing\Packages\Package_109_for_KB2935092~31bf - Pastebin.com

*(SURT checking went about 1:30h - machine is 60 GB Kingstone V300 SSD, 4 GB RAM DDR2, Intel Xeon 2.33 CPU, Radeon 5570)

Aura · Dec 24, 2015

Do you have your Windows installation media with you?

Miodragzz · Dec 24, 2015

Yes I do. (USB stick)

Aura · Dec 24, 2015

In that case you can either run a Repair Installation, or I can download and create a fix for you (but I need to download manually 20 Windows Updates, so it might take a bit). The decision is up to you. Doing a Repair Install keeps all your programs and files too.

Repair Install: Repair Install - Windows 7 Help Forums

Wrench97 · Dec 25, 2015

Oh yes, also when I turn on Intel Stepping in BIOS, Windows freezes on startup - no BSD just freeze right after animation of color dots merging together to create Win logo.

What CPU, Motherboard and Bios version are you running?

Miodragzz · Dec 25, 2015

Wrench97 said:
Oh yes, also when I turn on Intel Stepping in BIOS, Windows freezes on startup - no BSD just freeze right after animation of color dots merging together to create Win logo.

Click to expand...

What CPU, Motherboard and Bios version are you running?

MB: ASUS P5B Socket 775 modified to 771

CPU is Xeon E5345 Socket 771

BIOS is: latest - P5B 2104 (with added CPU microcode)

** I would like to note that I did run this configuration for several months without any problems, and still it runs very nice except this Win update and stepping issue. I dont really mind stepping as this machine is used for hard tasks anyway,

Miodragzz · Dec 25, 2015

Aura said:
In that case you can either run a Repair Installation, or I can download and create a fix for you (but I need to download manually 20 Windows Updates, so it might take a bit). The decision is up to you. Doing a Repair Install keeps all your programs and files too.

Repair Install: Repair Install - Windows 7 Help Forums

I really do like yours effort to aid me! So I would go with repair option to save your time rather than mine.

Thanks.

Miodragzz · Dec 25, 2015

Seems we must go with manual fix option. I downloaded image from MS website and made new installation USB just in case, but I get this:

** Empty - log is also empty file. - Strange.

Aura · Dec 25, 2015

All good :) Alright, follow the instructions below please.

System Update Readiness Tool (SURT) - Fix

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT);

Download the attached archive file, Packs.zip and save it on your Desktop;
Once it's downloaded, right-click on it and select Extract All...;
Check the Show extracted files when complete checkbox, and click on Extract;
On completion, a folder will open with two folders inside it, Manifests and Packages;
- Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests
- Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages
Run the System Update Readiness Tool (SURT) again;
On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply;

Packs.zip

Miodragzz · Dec 25, 2015

mistake! running again.

:banghead::banghead::banghead:

Aura · Dec 25, 2015

Did you copy and paste the files in the folders like listed in the instructions? Right now it seems that SURT ran without making any repairs.

Miodragzz · Dec 25, 2015

Ok, here it is: ================================= Checking System Update Readiness. Binary V - Pastebin.com

** Just to add that majority of time when SURT is executed shows window of "initalizing installation".

Aura · Dec 25, 2015

All good :) Follow the instructions below please.

Uninstall a Windows Update - Command Prompt
Follow the instructions below to uninstall a Windows Update manually via the command prompt.

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below (you can copy/paste it, to paste in the command prompt, right-click inside it and select Paste):
Code:
```
wusa /uninstall /KB:2952664
```
Let me know the outcome of the command: either it uninstall the update or either it says that the update isn't installed on the system;

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Miodragzz · Dec 25, 2015

Console uninstall gave following error:

SFCFix log: SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-26 01:34:06.461 Microso - Pastebin.com

Aura · Dec 25, 2015

Before we continue, do you plan on upgrading to Windows 10 in the future? If so, when?

Miodragzz · Dec 25, 2015

No I would not upgrade to Win10 even if I could (my BIOS is does not supports secure boot "feature")

Aura · Dec 27, 2015

Alright let's try something, I'm not sure it'll work but we'll give it a try anyway. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

Miodragzz · Dec 27, 2015

I thought you gave up on me.

SFC didnt find anything - here are results: C:\Windows\system32>sfc /scannow Beginning system scan. This process will ta - Pastebin.com

2. I upgraded Win Update agent to latest version - no results.
3. Added 2 registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX] “IsConvergedUpdateStackEnabled”=dword:00000000
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings] “UxOption”=dword:00000000

no result,

4. Uninstalled Win10 propaganda KB update and tried other updates - no result.

5. Tried to install GWX update again - it updated fine - problem with rest of updates persist.

6. Did run MBAM - found some tracking cookies - noting serious, removed them - no result.

7. Deleted Win\SoftwareDistribution folder - it was bounded with 5 svchost.exe processes of which 2 have unlocked it fine rest I had to kill to unbound. After delete CBS.log stopped to grow (before it grew up to 1 GB in matter of minutes). Yet no positive result on installing updates.

8. Tried to place missing packages from SURT log into Win\Temp\CheckSUR\... did run SURT after it, again same 8 errors - no result.

Update problem after installing new CPU

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Administrator, Hardware Expert

Member

Member

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member

Sysnative Staff, Security Analyst

Member