Windows Update fails - KB3060716, KB3071756, KB3097966, KB3101746

JoeHynie · Dec 20, 2015

Hi,

Unable to install above updates for some time now, have run SFCFix and sfc /scannow to no avail. Any help would be much appreciated.

Thanks

BrianDrab · Dec 21, 2015

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named CKing123. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

CKing123 · Dec 21, 2015

Hello JoeHynie and :welcome: to Sysnative!

We will need the CBS log to fix it:

1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

Code:

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

3. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

-CKing

Search

Search

Windows Update fails - KB3060716, KB3071756, KB3097966, KB3101746

JoeHynie

New member

BrianDrab

Emeritus

CKing123

Sysnative Staff, Windows Update Senior Analyst