F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 2, 2015 #21 SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-02 12:35:21.562 Microsoft Windows 8.1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-12-02 12:49:37.194 ----------------------EOF-----------------------
SFCFix version 2.4.5.0 by niemiro. Start time: 2015-12-02 12:35:21.562 Microsoft Windows 8.1 - amd64 Not using a script file. AutoAnalysis:: SUMMARY: No corruptions were detected. AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-12-02 12:49:37.194 ----------------------EOF-----------------------
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 2, 2015 #22 Awesome, it worked! Let's see what SFC have to say. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
Awesome, it worked! Let's see what SFC have to say. System File Checker (SFC) Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply; On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: sfc /scannow Note: There's a space between "sfc" and "/scannow"; Once the scan is complete, enter the command below and press on Enter Code: copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 2, 2015 #23 https://dl.dropboxusercontent.com/u/28222475/cbs.txt
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 2, 2015 #24 SFC repaired one file. Let's see if DISM have more for us. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
SFC repaired one file. Let's see if DISM have more for us. DISM - Fixing Component Store Corruption Follow the instructions below to run a DISM operation on your system. On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin); On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin); Enter the command below and press on Enter; Code: DISM /Online /Cleanup-Image /RestoreHealth Let the scan run until the end (100%). Depending on your system, it can take some time; Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive; Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here; Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 3, 2015 #25 https://dl.dropboxusercontent.com/u/28222475/Logs.zip
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 3, 2015 #26 DISM didn't return any corruption. Can you try to install your Windows Updates now? If they fail, upload the two files below for me to review please. C:\WindowsUpdate\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
DISM didn't return any corruption. Can you try to install your Windows Updates now? If they fail, upload the two files below for me to review please. C:\WindowsUpdate\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 4, 2015 #27 Aura said: DISM didn't return any corruption. Can you try to install your Windows Updates now? If they fail, upload the two files below for me to review please. C:\WindowsUpdate\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log Click to expand... I am getting some installing and some not. I am attaching a picture. Do you still want the logs? Attachments Update History.jpg 152.9 KB · Views: 2
Aura said: DISM didn't return any corruption. Can you try to install your Windows Updates now? If they fail, upload the two files below for me to review please. C:\WindowsUpdate\WindowsUpdate.log C:\Windows\Logs\CBS\CBS.log Click to expand... I am getting some installing and some not. I am attaching a picture. Do you still want the logs?
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 4, 2015 #28 Here are the logs if you want them. https://dl.dropboxusercontent.com/u/28222475/CBS.log https://dl.dropboxusercontent.com/u/28222475/WindowsUpdate.log
Here are the logs if you want them. https://dl.dropboxusercontent.com/u/28222475/CBS.log https://dl.dropboxusercontent.com/u/28222475/WindowsUpdate.log
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 4, 2015 #29 Can you try to install them again? Some that failed may succeed since they might have been in the way of the updates that succeeded. If they still fail, upload the two files for me again please.
Can you try to install them again? Some that failed may succeed since they might have been in the way of the updates that succeeded. If they still fail, upload the two files for me again please.
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 8, 2015 #30 I tried to update again and some worked, but for whatever reason windows refuses to install Update for Windows 10 for x64-based Systems (KB3081704). I ran the diagnostic tool and it said it fixed some security setting that were missing or have been changed, and service registration is missing or corrupt, but that it fixed them. Tried to update again and it failed. I ran the diagnostic tool again and it said that it fixed the same two things. Tried to update again and it failed. (KB3081704) https://drive.google.com/file/d/0B9oGcj43WHa2MVNVWmhBMm12T2M/view?usp=sharing https://drive.google.com/file/d/0B9oGcj43WHa2MzRPN0hEZnZXZDA/view?usp=sharing
I tried to update again and some worked, but for whatever reason windows refuses to install Update for Windows 10 for x64-based Systems (KB3081704). I ran the diagnostic tool and it said it fixed some security setting that were missing or have been changed, and service registration is missing or corrupt, but that it fixed them. Tried to update again and it failed. I ran the diagnostic tool again and it said that it fixed the same two things. Tried to update again and it failed. (KB3081704) https://drive.google.com/file/d/0B9oGcj43WHa2MVNVWmhBMm12T2M/view?usp=sharing https://drive.google.com/file/d/0B9oGcj43WHa2MzRPN0hEZnZXZDA/view?usp=sharing
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 9, 2015 #31 I looked up that KB, and it seems to be related to the Windows DVD Player. https://support.microsoft.com/en-us/kb/3081704 Personally, I don't even have it installed on my system.
I looked up that KB, and it seems to be related to the Windows DVD Player. https://support.microsoft.com/en-us/kb/3081704 Personally, I don't even have it installed on my system.
F Fehlsafe Member Joined Nov 20, 2015 Posts 18 Dec 17, 2015 #32 Hey I wanted to thank you for all your help!! I really appreciate it. Hope you have a great new year!
Hey I wanted to thank you for all your help!! I really appreciate it. Hope you have a great new year!
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Dec 17, 2015 #33 No problem Fehlsafe, you're welcome :) Have a great New Year as well!