Unable to Update Win 8.1

edge · Nov 18, 2015

I have been unable to update Win 8.1 for several days, either the dialog box hangs or the file download hangs. I have tried the following:

I cleaned out sys temp files
Checked Memory - OK
Chkdsk - OK
I did a sfc /scannow twice and message said unable to fix all corrupt files. Logs attached
Dism CheckHealth . Log attached
Dism Restore Health - cannot download files Error: 0x800f0906 log attached
SFCfix - file fix and no corruptions

zcomputerwiz · Nov 20, 2015

2015-11-18 12:29:57, Info CSI 000008d4 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:cgu2qtclMI/BaNnDw89pD4W95y/1ou5bseeAYLWW9MA=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

When SFCFix has completed, run DISM /online /cleanup-image /restorehealth again.
When DISM has completed, zip and attach C:\Windows\Logs\CBS\CBS.log with your reply.

edge · Nov 22, 2015

I ran SFCFix and posted txt below. DISM /online /cleanup-image /restorehealth hangs, it would not finish in 10 hours. I restarted and it hung again, it would not finish in 3 hrs.

Code:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-20 22:56:32.862
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Perry\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB

Successfully copied file C:\Users\AppData\Local\niemiro\Archive\SFCFix.exe to C:\Windows\SFCFix.exe.
Successfully copied file C:\Users\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.

Successfully restored ownership for C:\Windows
Successfully restored permissions on C:\Windows
Successfully restored ownership for C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-11-20 22:56:43.425
Script hash: M0aq4feY7W+vkOruYP54yphEPlDO/s9//V0Ndk+PcbA=
----------------------EOF-----------------------

zcomputerwiz · Nov 23, 2015

Please run SFC /scannow and then zip and attach C:\Windows\Logs\CBS\CBS.log when SFC has finished.

edge · Nov 24, 2015

Here is the cbs log zip file.

zcomputerwiz · Nov 25, 2015

SFC doesn't appear to find any problems.

Let's try this:

Run Windows Repairs

Download Windows Repair (All-in-One) Portable to your desktop.
Once the file is downloaded, right-click on the file on your desktop and choose Extract All...
Keep the defaults and click the Extract button.
A folder named tweaking.com_windows_repair_aio will be extracted to the desktop. Once the extraction is complete the folder will open.
Inside this folder, there is a folder named Tweaking.com - Windows Repair. Open this folder as well.
Double-click on Repair_Windows.exe to open. Note: Please make sure all of your programs are closed and anything you were working on is saved as we will be rebooting.
When the program opens, click the Reboot to Safe Mode button at the bottom of the screen. Answer Yes to allow.
Once rebooted into Safe Mode, open the program again. When the program opens, click the Repairs tab and click the Open Repairs button.
A backup of your registry will be made. After a few moments you will have many options from which you can choose.
Please click the Unselect All button and then click to enable only the following ones:

10 - Remove Policies Set By Infection
17 - Repair Windows Updates
Ensure the Restart check box is selected and click the Start Repairs button in the lower right of the screen. This may take some time to run so be patient.
Once the fixes are complete you will be prompted to restart your machine. Answer Yes.

Once your computer is at the desktop, start Windows Update and check for updates.
This will take much longer than usual, please be patient.

edge · Nov 25, 2015

I have Tweeking.com Registry backup installed on my system currently. Should I uninstall and let Windows All-in-one Repair reinstall? My system has been maintenance in progress for the passed 24 hrs. Is it OK to run the Window Repair while in maintenance ?

zcomputerwiz · Nov 25, 2015

I don't think it will require uninstalling the registry backup program.

Is it OK to run the Window Repair while in maintenance?

It should be fine.

edge · Nov 25, 2015

It looks like the update problem is fixed. Thanks! Should I run DISM /online /cleanup-image /restorehealth again?

zcomputerwiz · Nov 27, 2015

Sure. When it completes, zip and attach C:\Windows\Logs\CBS\CBS.log

edge · Dec 11, 2015

Below is the error message and attached is the dism and cbs logs

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

zcomputerwiz · Dec 11, 2015

Code:

=================================
Checking System Update Readiness.

(p)	CSI Payload Corrupt			amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Repair failed: Missing replacement payload.

Summary:
Operation: Detect and Repair 
Operation result: 0x800f0906
Last Successful Step: Entire operation completes.
Total Detected Corruption:	1
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	1
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 1118 seconds.

Let's replace that file.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

edge · Dec 28, 2015

Sorry for the delay. Here is the txt file. Windows would not update again prior to running this latest SFCfix . After running it will now update again.

Code:

 Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Perry\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB

WARNING: File C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB was not backed up as that would replace the current backup.
Successfully copied file C:\Users\Perry\AppData\Local\niemiro\Archive\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB to C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB.

Successfully restored ownership for C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
Successfully restored permissions on C:\Windows\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-12-28 12:17:53.298
Script hash: sW+GyGrSz0x2/bAJ4+dH8sgZsnVk2LHSp3YFpq2O05M=
----------------------EOF-----------------------

zcomputerwiz · Dec 28, 2015

Very good.

Let's verify with DISM.

DISM /RestoreHealth Scan

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

Dism /Online /Cleanup-Image /RestoreHealth
When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

C:\Windows\Logs\CBS\CBS.log

edge · Jan 4, 2016

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]

Error: 0x80240021

DISM failed. No operation was performed.
For more information, review the log file.

zcomputerwiz · Jan 5, 2016

Please zip and attach C:\Windows\Logs\CBS\CBS.log as well :)

edge · Jan 6, 2016

Here is the cbslog

zcomputerwiz · Jan 6, 2016

Looks like the first replacement didn't work. Let's try it again.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

SFCFix.zip

edge · Jan 6, 2016

Here are the logs.

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 6.3.9600.17031

Image Version: 6.3.9600.17031

[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.

zcomputerwiz · Jan 7, 2016

Code:

2016-01-06 05:45:30, Info                  CBS    
=================================
Checking System Update Readiness.


Summary:
Operation: Detect and Repair 
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption:	0
	CBS Manifest Corruption:	0
	CBS Metadata Corruption:	0
	CSI Manifest Corruption:	0
	CSI Metadata Corruption:	0
	CSI Payload Corruption:	0
Total Repaired Corruption:	0
	CBS Manifest Repaired:	0
	CSI Manifest Repaired:	0
	CSI Payload Repaired:	0
	CSI Store Metadata refreshed:	True

Total Operation Time: 923 seconds.

Looks good :thumbsup2:

Are you able to check for updates?

Unable to Update Win 8.1

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