[SOLVED] DistributedCom Errs and Windows fails to update

KCav · Nov 9, 2015

Aura said:
Well, is your copy of Windows OEM or Retail? Do you know?

I clicked System in Control Panel and scrolled down to where it said, Windows is Activated, Product ID: 00359-OEM-XXXXXXX-XXXXX

KCav

Aura · Nov 9, 2015

So it's an OEM product key, and we cannot use it to get a Windows 7 SP1 .iso sadly, only retail keys can get one from the Microsoft Software Recovery Center.

Alright then we have two options, try to fix that update error manually, or proceed with the System Image restore (do you know how to do that?). The choice is yours.

KCav · Nov 9, 2015

I am familure with Regit; have no experience with System image estore.

KCav

Aura · Nov 9, 2015

Restoring a System Image under Windows isn't that hard. Here's a few links that can help you.

Restore your computer from a system image backup - Windows Help
How To Restore Windows 7 from a System Image - Complete tutorial

Let me know if you still don't understand how to proceed :)

KCav · Nov 10, 2015

Aura said:
Well, is your copy of Windows OEM or Retail? Do you know?

OEM

KCav

Aura · Nov 10, 2015

I know that, this is my last post to you :)

https://www.sysnative.com/forums/wi...ndows-fails-update-post137331.html#post137331

KCav · Nov 15, 2015

Aura said:
Restoring a System Image under Windows isn't that hard.
Let me know if you still don't understand how to proceed :)

PHP:

Hello Aura,

I didn't make a backup image file using Windows backup, I used Macrium Reflect. A problem occurred when restoring the system. I had to use Windows PE 5, 3.1 didn't work on with my new SSD, really fast.

KCav

Aura · Nov 15, 2015

From what I understand, you restored your system image on your SSD right? Is everything working now?

KCav · Nov 16, 2015

Aura said:
From what I understand, you restored your system image on your SSD right? Is everything working now?

Good Morning Aura,

Life Is Good, I was able to rescue my laptop computer by booting from a falsh drive into Windows PE 5 environment and load Macrium's backup and restore program, then I accessed image files of my system partition made using Macrium Reflect 6 and stored on an external USB hard drive, and restored the system partition to my new solid sate drive which is faster than my old STAT drive by far. :cool3: Thank you for help in getting me this far.

After clearing Event Viewe's log files for System and Applications, I rebooted and found seven erors and warnings in Event Viewer! None appear to be as critical as was the failure of the COM+ service to start. Thank you again for your help it getting me over that problem. Here are the erors and warnings that still appear in

Aura · Nov 16, 2015

Glad to know that everything went well and that you're back online :) Are you able to install your Windows Updates now, or not?

KCav · Nov 16, 2015

Updated to soon :noidea: Here are the erors that still appear in EV:

27, elcexpress, network link disconnected
7000, lxdcCATSCustConnectService failed to start - did not respond to request
3002, MS Antimalware Real-Time Protection feature encountered an error
7006, sCrEGsETvalueExW call failed - Access denied
1530, Windows detected registry file still in use, the file will be unloaded - services that hold he registry file might not function afterwards

KCav

Aura · Nov 16, 2015

Are you able to install your Windows Updates now, or not?

KCav · Nov 16, 2015

Aura said:
Are you able to install your Windows Updates now, or not?

There were 27 updates and Windows is up-to-date. :smile9:

Have a question, when I went to Control Panel/User Accounts and created a user account named KCav then rebooted, the system went to KCav's desktop, but on the system drive in C:/Users instead of KCav the name Owner appeared. Why Owner :noidea:

I have two desktop computers where the same thing happened; on these computers I changed the name by creating a user account named Temp, booted under Safe Mode, and selected the user account Temp on the log in screen. Then I went to Properties for C/Users/Owner and renamed the account KCav. Next I used Regedit to manually change ProfileList in the Registry from C:/Users/Owner to C/Users/KCav. I reboot and logged-in under KCav and went to Contol Panel/Users and deleted the Temp account. It seems to have worked on these two desktop computers, however it failed to work on the laptop. I wonder why :noidea:

One difference between these two desktop computers and my notebook is the desktops are both running Windows Professional 64-bit and the notbook is running Windows Home Premium 64-bit. Could this have something to do with creation and deletion of user name Owner :confused2:

KCav

Aura · Nov 16, 2015

There were 27 updates and Windows is up-to-date.

Good :)

Are your desktops running Windows 7, 8, 8.1 or 10? That laptop is running Windows 8.1, right?

KCav · Nov 16, 2015

Aura said:
There were 27 updates and Windows is up-to-date.

Click to expand...

Good :)

Are your desktops running Windows 7, 8, 8.1 or 10? That laptop is running Windows 8.1, right?

My desktops are running Windows 7 Professional 64-bit and my notebook is running Windows 7 Home Premium 64-bit.

KCav

Aura · Nov 16, 2015

Have a question, when I went to Control Panel/User Accounts and created a user account named KCav then rebooted, the system went to KCav's desktop, but on the system drive in C:/Users instead of KCav the name Owner appeared. Why Owner

I don't get that. Which account did you use to create the "KCav" user, the account "Owner"? If so, did you actually log in KCav's account after the restart?

KCav · Nov 16, 2015

Aura said:
Have a question, when I went to Control Panel/User Accounts and created a user account named KCav then rebooted, the system went to KCav's desktop, but on the system drive in C:/Users instead of KCav the name Owner appeared. Why Owner

Click to expand...

I don't get that. Which account did you use to create the "KCav" user, the account "Owner"? If so, did you actually log in KCav's account after the restart?

Inorder to change the name Owner to KCav I created a temporary user account called Temp. I rebooted, and when the the logon screen appeared I chose Temp. Next I went to c/users/owner and right clicked, a menu appeared an I selected Properties. Then I was able to change the name of the account from Owner to KCav. Next I manually changed the Registry. I loaded Regedit; under HKEY-Local-Machine/Software/Microsoft/Windows NT/CurrentVersion/Profilelist I changed c/users/owner to c:/users/kcav. Next I logged out, came back in under KCav, went to User Accounts in the Control Panel and deleted the temporay user called Temp.

This procedure only worked on the desktops. It did not work on the notebook. :noidea:
Where did the account name Owner come from? :noidea:
When I created the user KCav in User Accounts why didn't the account apppear on the system drive under Users? :noidea:
Why did a procedure to change the name Owner to KCav work on the desktop computers but fail to work on my notebook? :noidea:

KCav

Aura · Nov 16, 2015

Where did the account name Owner come from?

The username "Owner" is often the default on preinstallation Windows system.

When I created the user KCav in User Accounts why didn't the account apppear on the system drive under Users?

The userprofile (under C:\Users) of an account is only created the moment the account logs in for the first time on Windows.

Why did a procedure to change the name Owner to KCav work on the desktop computers but fail to work on my notebook?

I couldn't tell to be honest, I would have to try it myself. Personally, I always avoided doing that because it can mess up easily. The "easy" solution here would be to create a new account named KCav, and transfer the content of the old "Owner" profile in the new KCav userprofile.

KCav · Nov 16, 2015

Aura said:
The "easy" solution here would be to create a new account named KCav, and transfer the content of the old "Owner" profile in the new KCav userprofile.

Click to expand...

When I went to Control Panel/Users and created a User account named KCav, then rebooted in the c:users account KCav did not appear, only Owner. This occured on the two desktops and on the notebook. I was able to manually change the desktops but not the notebook.

KCav

Aura · Nov 16, 2015

It's possible that your edition of Windows is in cause. In the Pro edition, you have access to the Management Console, which can manage Users and Groups, but not in the Home Premium version. I can establish a small link, but this is just a guess.

[SOLVED] DistributedCom Errs and Windows fails to update

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