[SOLVED] server 2008 R2 SP1 win update give error 80070002

zcomputerwiz · Nov 10, 2015

patbau,
I'd like to look at your server's registry to see if these updates are partially installed.

Follow these instructions to have SFCFix upload the components hive:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

[sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1

Next, I would like the SOFTWARE hive:

Export SOFTWARE Hive

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.

RegBak.zip

Right-click on regbak.zip then select Extract all... and extract the files to your Desktop
For 32-bit (x86) editions of Windows, double-click on regbak.exe
For 64-bit (x64) editions of Windows, double-click on regbak64.exe

If you are unsure whether you have x86 or x64 Windows, see here
Without changing any options, click Next. RegBak will now backup all of your registry hives.
Navigate to C:\Windows\RegBak\{Date}\ and copy the SOFTWARE file (it has no extension) to your Desktop
Right click on the SOFTWARE file on your Desktop and choose Send To -> Compressed (zipped) Folder.
Upload this zip file for me to analyse:
Microsoft Onedrive
Dropbox
SendSpace (or any other file-sharing site of your preference)

When you have uploaded the zip, send me a private message here: Send zcomputerwiz a PM with a link to the uploaded file.

DO NOT POST THE LINK IN THIS PUBLIC FORUM! The software hive contains sensitive information such as software license keys!

patbau · Nov 10, 2015

Hi,

Code:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-11-10 20:56:58.707
Microsoft Windows Server 2008 R2 Service Pack 1 - amd64
Using .txt script file at C:\Users\majmysql\Desktop\SFCFixScript.txt [0]




Collect:: directive completed successfully.

https://www.sysnative.com/niemiro/fileDistribution/2015-11/6756.zip

I send you the SOFTWARE hive by PM

Thanks

zcomputerwiz · Nov 10, 2015

Got it. Thank you!

zcomputerwiz · Nov 11, 2015

Ok, for the time being turn off Windows Update automatic updating: Turn automatic updating on or off - Windows Help
For this process I'll tell you which updates to install and when, don't attempt to install any on your own.

First I would like you to run this script to remove any traces of KB3088195:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

View attachment SFCFix.zip

patbau · Nov 11, 2015

Hi,

I turned off the updates.
Ran SFCFix

Here is SFCFix.zip

Thanks

zcomputerwiz · Nov 12, 2015

Very good. Run the update package (MSU) for KB3088195 that you downloaded earlier (not the one in Windows Update!).
Here's the link if you need to download it again: https://www.microsoft.com/en-us/download/details.aspx?id=49199

patbau · Nov 13, 2015

Hi,

The installation of the update package (MSU) for KB3088195 failed.
I attach the file CBS.log
Waiting before installing any update.

Thanks

zcomputerwiz · Nov 13, 2015

What roles are configured on this server (DC, DNS, File Server, IIS, etc.)?

patbau · Nov 14, 2015

File Server, IIS, WSUS

zcomputerwiz · Nov 16, 2015

Ok, let's try uninstalling some updates.

From an administrative command prompt, run the following commands:

wusa /uninstall /kb:2872339

wusa /uninstall /kb:2922229

wusa /uninstall /kb:2871997

When complete, right click inside the command prompt window and choose 'select all' and then press enter.
This copies the contents of the command window into the clipboard.
Paste this information into your reply.

patbau · Nov 16, 2015

Hi,

The first 2 updates were uninstalled and asked me to restart.
I have'nt done it.
The third one failed with error 0x80070490 Element not found.
Here is the contents of the command window.

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>wusa /uninstall /kb:2872339

C:\Windows\system32>wusa /uninstall /kb:2922229

C:\Windows\system32>wusa /uninstall /kb:2871997

C:\Windows\system32>

I restarted the computer and uninstalled again kb:2871997 who succeeded that time and asked me to restart what i have done.

Waiting for next step before doing anything.

zcomputerwiz · Nov 17, 2015

Please run Windows Update and click 'Check for Updates'. Attempt to install any that are offered.
If any of the updates fail, zip and attach CBS.log

patbau · Nov 17, 2015

Hi,

Everything is ok no more update to install !!!
Thanks a lot for your help

zcomputerwiz · Nov 18, 2015

Very good! Remember to turn automatic updates back on :)

I'll mark the thread solved. If you encounter any problems, please post back and I'll continue to assist you.

patbau · Nov 18, 2015

It's done.
Thank you !!!

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[SOLVED] server 2008 R2 SP1 win update give error 80070002

zcomputerwiz

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patbau

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zcomputerwiz

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