[SOLVED] SFC & DISM fails to repair corruption WIN10

Kersh86 · Oct 7, 2015

Hi,

I noticed that my start menu crashed whenever windows updates were released so thought id look up see if there anything i could do.

after looking in a few forums i have ran these commands in power shell:

SFC /scannow

with this response

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

i then ran DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10240.16384

Image Version: 10.0.10240.16384

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

i have also added the logs as an attachment to this post as well as uploaded these logs to google drive:
https://drive.google.com/file/d/0B_sdrzmaJBeyR2xWYzJZekg4bjg/view?usp=sharing

can someone please assist me in repairing my system

Aura · Oct 8, 2015

Hi Kersh86 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Kersh86 · Oct 10, 2015

Hi Aura here is the text file contents

SFCFix version 2.4.5.0 by niemiro.Start time: 2015-10-10 14:42:59.742
Microsoft Windows 8.1 - amd64
Using .zip script file at C:\Users\Steve\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-m..nts-mdac-rds-ce-jvs_31bf3856ad364e35_10.0.10240.16384_none_0d9b4ea224376197\adcjavas.inc
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png

Successfully copied file C:\Users\Steve\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-m..nts-mdac-rds-ce-jvs_31bf3856ad364e35_10.0.10240.16384_none_0d9b4ea224376197\adcjavas.inc to C:\WINDOWS\winsxs\x86_microsoft-windows-m..nts-mdac-rds-ce-jvs_31bf3856ad364e35_10.0.10240.16384_none_0d9b4ea224376197\adcjavas.inc.
Successfully copied file C:\Users\Steve\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png to C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png.

Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-m..nts-mdac-rds-ce-jvs_31bf3856ad364e35_10.0.10240.16384_none_0d9b4ea224376197\adcjavas.inc
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-m..nts-mdac-rds-ce-jvs_31bf3856ad364e35_10.0.10240.16384_none_0d9b4ea224376197\adcjavas.inc
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16384_none_193830228accc4c7\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-10-10 14:43:00.805
Script hash: TL1cpUiPopxsCP3iA/r4nqmqgg++zfkMEjVem2UfwTo=
----------------------EOF-----------------------

Aura · Oct 10, 2015

Alright, let's run SFC to see if the changes are accepted.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't have the information from the scan anymore. So archive it and upload it as soon as you can.

Kersh86 · Oct 10, 2015

hi thanks i have ran sfc and it came back with no errors, do you still need the cbs file?

Aura · Oct 10, 2015

Nope, it means that the replacement was accepted :) If you run DISM, it should comeback with a success message as well.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM operation on your system.

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
DISM /Online /Cleanup-Image /RestoreHealth
```
Let the scan run until the end (100%). Depending on your system, it can take some time;
Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the DISM scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

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[SOLVED] SFC & DISM fails to repair corruption WIN10

Kersh86

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Aura

Sysnative Staff, Security Analyst

Kersh86

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Aura

Sysnative Staff, Security Analyst

Kersh86

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Aura

Sysnative Staff, Security Analyst