Office 2007 Update failed with 0x80070663

SpadeM · Sep 29, 2015

Hi,

I'm getting a few Office updates that fail with the specific error code. All other windows updates install without a problem. Also there is no CBS corruption found by SURT.View attachment WindowsUpdate.zip

Any clue as to why it happens? Issues with the basic installation of office maybe...

BrianDrab · Oct 6, 2015

Hi and welcome to Sysnative. Sorry for the delay.

If you still need assistance, can you give the KB numbers of the updates that are failing?

SpadeM · Oct 7, 2015

Hi,

They are present in the WU.log: Security Update for Microsoft Office 2007 suites (KB3085546) and Security Update for Microsoft Office 2007 suites (KB2825645)

BrianDrab · Oct 7, 2015

Thanks.

Please manually download KB3085546 from the link below and save to your desktop.
https://www.microsoft.com/en-us/download/details.aspx?id=48900

Go ahead and install from the downloaded file.

If it fails, please provide the following log by copying it to your desktop and then zipping/attaching.
C:\Windows\Logs\CBS\CBS.log.

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Office 2007 Update failed with 0x80070663

SpadeM

Well-known member

BrianDrab

Emeritus

SpadeM

Well-known member

BrianDrab

Emeritus