Alright follow the instructions below please.
Retrieving the COMPONENTS Hive
Follow the instructions below to retrieve your COMPONENTS Hive and send me it.
- Open your Windows Explorer, and navigate to the C:\Windows\System32\Config folder;
- In this folder, find the COMPONENTS file (there's no extension), and copy it to your Desktop;
Note: If you receive an error message saying that the COMPONENTS file is in use, restart your computer and try again. If the error message persist, let me know.
- Right-click on it, and select Send to... and choose Compressed (zipped) folder;
- Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Exporting the CBS Registry Key
Follow the instructions below to export the CBS Key from the Registry and upload it.
- On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator;
- On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator;
- In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
- Once the key is selected, click on the File menu and select Export...;
- From there Save menu, change the Save as type: to Registry Hive Files (*.*);
- Name the file CBS (without any file extension) and save it on your Desktop;
- Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;
Exporting the WinSxS Registry Key
Follow the instructions below to export the WinSxS Key from the Registry and upload it.
- On Windows 7, click on the Start Menu button, then enter Regedit, right-click on the icon that will appear and select Run as Administrator;
- On Windows 8 and Windows 8.1, press on the Win key + S keys, enter Regedit, right-click on the icon that will appear and select Run as Administrator;
- In Regedit, in the left-pane, navigate to the Registry key below and select it by clicking on it:
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide
- Once the key is selected, click on the File menu and select Export...;
- From there Save menu, change the Save as type: to Registry Hive Files (*.*);
- Name the file WinSxS (without any file extension) and save it on your Desktop;
- Upload the file on Dropbox, Google Drive or OneDrive and post the download URL here;