1. #1

    KB2538243 Merry-GO-Round

    Hi everyone:
    Thanks for the help in advance and maintaining such an awesome site.
    I have a Dell Inspiron 1545 with a Pentium R dual core CPU T4300 @ 2.10 GHz.
    Windows Home Premium 64 bit OEM. The security down update for C++ distribution patch
    KB2538243 keeps on trying to install and fails every time. I ran the System File Checker 3 times
    and attached the last log file as attached. Also ran tweaking windows repair kit version 3.4.2.
    This cleaned up a lot of problems with M.M.C. and other Windows updates now loaded successfully
    except KB2538243. Any help will be greatly appreciated.

    Event Viewer Errors:

    Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
    Installation date: ?8/?23/?2015 9:48 PM
    Installation status: Failed
    Error details: Code 64C
    Update type: Important
    A security issue has been identified leading to MFC application vulnerability in DLL planting due to MFC not specifying the full path to system/localization DLLs. You can protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
    More information:
    http://go.microsoft.com/fwlink/?LinkId=216803
    Help and Support:
    http://support.microsoft.com
    Attached Files Attached Files


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  2. #2
    zcomputerwiz's Avatar
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    Re: KB2538243 Merry-GO-Round

    System Update Readiness Tool (SURT)

    Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

    This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  3. #3

    Re: KB2538243 Merry-GO-Round

    Quote Originally Posted by zcomputerwiz View Post
    System Update Readiness Tool (SURT)

    Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

    This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.

    Please find the SURT report attached.

    Thanks
    Attached Files Attached Files

  4. #4
    zcomputerwiz's Avatar
    Join Date
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    Re: KB2538243 Merry-GO-Round

    Try installing the update again, when it fails copy C:\Windows\Logs\CBS\CBS.log to your Desktop, then zip it up and attach it with your reply.
    I am usually online 1PM - 4PM CST Monday - Friday.
    If your thread has not received a new reply within 3 days, please make a post here: Not Received Help? so another helper can continue to assist you.

  5. #5

    Re: KB2538243 Merry-GO-Round

    Thanks.
    I ran the install for KB2538243 after running SURT and it still failed to install.
    The KB2538243 associated with the Visual C++ redistribution add-in using VS-Studio 2010 and it was offered from Microsoft Update download program along with the
    V

  6. #6

    Re: KB2538243 Merry-GO-Round

    Thanks.
    I ran the install for KB2538243 after running SURT and it still failed to install.
    The KB2538243 associated with the Visual C++ redistribution add-in using VS-Studio 2010 and it was offered from Microsoft Update download program along with the
    VS-STUDIO 2005 Visual C++ redistribution 32 bit version for Vs-Studio 2005 (KB2538242). I tried installing these two many times both independently and simultaneously and they always failed to install. Actually the 32 bit KB2538242 installed every time but was preventing the 64 bit version from instalingl. Finally downloaded the install packages (VCREDIST_X86.EXE and VCREDIST_X64.EXE)
    directly from Microsoft and tried to install manually one at a time and KB2538243 failed to install after KB2538242 installed successfully. So it turns out the 32 bit version was using the VCREDIST.MSI file for the 64 bit version. So I had to uninstall the KB2538242 32 Bit version and reinstall it reboot and then try to re-install it again except this time hit repair install instead of install.
    Once I did this it pointed to the wrong .MSI package location and had to point it to the visual studio directory to find the correct .MSI file. Once I had the right .MSI file it installed correctly and let me install the
    KB2538243 package for visual studio 2010 that I started the thread about.

    Thanks for your time and patience

  7. #7
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
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    Re: KB2538243 Merry-GO-Round

    Hi RickZler -

    zcomputerwiz had something come up and asked if I could assist. Am I to understand that you were finally able to get them to install and all is good?

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