[SOLVED] SFCFix unable to correct all errors

Haole Boy · Aug 10, 2015

Aloha, I'm working on a friend's computer. It had not been serviced for a while so I ran sfc /scannow which reported that there were errors that it was unable to fix. Downloaded and ran SFCFix.exe and it was only able to fix 1 of the problems. This is a Windows 8.1 64-bit machine. I don't think there are problems with Windows Update. Attaching docs per forum instructions.

The CBS.zip file appears to be too large. Tried following the instructions on how to upload large CBS.zip file, but I'm creating this post on a different machine than the one having the problem. I have the CBS.zip file from the machine that has the problem, is there a way to have SFCFix use it?

Mahalo,

Harry Z.

Aura · Aug 11, 2015

Hi Haole Boy :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

Haole Boy · Aug 12, 2015

Aloha Aura,

Mahalo (thank you) for the sfcfix.zip file. Ran it and it seemed to work OK (see attachment SFCFix1.txt). But... a subsequent sfc /scannow still reports errors. And sfcfix is not able to correct them (see SFCFIX2.txt)

Aura · Aug 13, 2015

Alright follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Haole Boy · Aug 13, 2015

Aloha Aura,

Same scenario: ran sfcfix.zip and it appeared to work (SFCFix3.txt), but a subsequent sfc /scannow shows errors and running sfcfix.exe does not resolve all the errors (SFCFix4.txt). I have my friends machine now so I will also try to upload the CBS logs.

Mahalo for your assistance!

Aura · Aug 13, 2015

These are new detections, these files weren't detected originally. Here's the new fix.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Haole Boy · Aug 13, 2015

Mahalo for the quick reply!

Ran the sfcfix.zip, it appeared to run ok AND required a reboot (SFCFix5.txt)
Ran sfc /scannow, it found errors and also required a reboot
After reboot, ran sfc /scannow had errors it could not fix
Ran sfcfix.exe and it again found errors and could not fix them (SFCFix6.txt)

Attaching files.... Mahalo!

Aura · Aug 14, 2015

Alright follow the instructions below instead, it seems like the last fix didn't work, and it added two more files.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

Haole Boy · Aug 14, 2015

Put together a .bat file to run sfc /scannow followed by copying the cbs.log to the desktop. File can be found here:

https://www.dropbox.com/s/jcgst1t6yymefug/cbs.txt?dl=0

Aura · Aug 14, 2015

Alright, follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Haole Boy · Aug 15, 2015

Aloha Aura. Mahalo for the fix. Similar scenario as last time. Ran sfcfix.zip, then sfc /scannow, which reported it was unable to resolve some errors, and a reboot was required. Rebooted and ran sfc /scannow again, and it was unable to resolve the errors. Here's the SFCFix.txt:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-14 16:40:02.764
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\geobkrub\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_e23a8d0ab8e81c0e\kerberos.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_d7e5e2b884875a13\kerberos.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll

WARNING: File C:\WINDOWS\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll.
WARNING: File C:\WINDOWS\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll to C:\WINDOWS\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll.
WARNING: File C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll was not backed up as that would replace the current backup.
The file \\?\C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll is in use and must be replaced over a reboot.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_e23a8d0ab8e81c0e\kerberos.dll to C:\WINDOWS\winsxs\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_e23a8d0ab8e81c0e\kerberos.dll.
WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll.
WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll.
The file \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_d7e5e2b884875a13\kerberos.dll is in use and must be replaced over a reboot.
WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll was not backed up as that would replace the current backup.
Successfully copied file C:\Users\geobkrub\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll.

Successfully pended file for replace over reboot: \\?\C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll
Successfully pended file for replace over reboot: \\?\C:\WINDOWS\winsxs\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_d7e5e2b884875a13\kerberos.dll

Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_85c31c885ac81754\WSShared.dll
Successfully restored ownership for C:\WINDOWS\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll
Successfully restored permissions on C:\WINDOWS\winsxs\x86_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_d48386f27bb83f5d\NlsData0414.dll
Successfully restored ownership for C:\WINDOWS\winsxs\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_e23a8d0ab8e81c0e\kerberos.dll
Successfully restored permissions on C:\WINDOWS\winsxs\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_e23a8d0ab8e81c0e\kerberos.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_f48628e3f6efdf97\wbemcomn.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-store-runtime_31bf3856ad364e35_6.3.9600.17822_none_e1e1b80c1325888a\WSShared.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-naturallanguage6-0414_31bf3856ad364e35_6.3.9600.17415_none_30a222763415b093\NlsData0414.dll
PowerCopy:: directive completed successfully.

Reboot:: directive completed successfully.

PostRebootCorruptionDetection::
No hash verification failures detected.
PostRebootCorruptionDetection:: directive completed successfully.

PostRebootRestorePermissions::
Successfully restored ownership for C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll
Successfully restored permissions on C:\WINDOWS\winsxs\wow64_microsoft-windows-wmi-core-wbemcomn-dll_31bf3856ad364e35_6.3.9600.17415_none_fedad3362b50a192\wbemcomn.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_d7e5e2b884875a13\kerberos.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.3.9600.17919_none_d7e5e2b884875a13\kerberos.dll
PostRebootRestorePermissions:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 12 datablocks.
Finish time: 2015-08-14 16:43:26.571
----------------------EOF-----------------------

CBS.txt after running sfc /scannow and before the reboot: https://www.dropbox.com/s/zfauc0baeey4410/cbs1.txt?dl=0

CBS.txt after reboot and running sfc /scannow again: https://www.dropbox.com/s/bcm8vs4t2l2kw7s/cbs2.txt?dl=0

Aura · Aug 15, 2015

Alright there's only one file left now.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

SFCFix.zip

Haole Boy · Aug 15, 2015

Aloha Aura. Ran SFCFix.zip followed by sfc /scannow. NO ERRORS REPORTED!!! WHOO HOO!

Mahalo nui loa (thank you very much) for you assistance. Very much appreciated.

Harry Z.

Aura · Aug 15, 2015

No problem Harry, you're welcome :)

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[SOLVED] SFCFix unable to correct all errors

Haole Boy

Contributor

Attachments

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Attachments

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Attachments

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Attachments

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Aura

Sysnative Staff, Security Analyst

Haole Boy

Contributor

Aura

Sysnative Staff, Security Analyst