[SOLVED] windows 7 update problem - pintlgb.imd??

huntastomsun · Aug 9, 2015

Hello!
I uninstalled most ASUS programs including the one associated with this file. Any help is appreciated!!

scfix:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-09 15:47:54.301
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2015-08-09 15:51:58.459
----------------------EOF-----------------------

CBC file large, to follow

LogBot · Aug 9, 2015

Logfile submission from huntastomsun

Logfile submission from huntastomsun.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-08/6366.zip

huntastomsun · Aug 9, 2015

CBC file uploaded

Aura · Aug 10, 2015

Hi huntastomsun :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

SFCFix - Fix Time

WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.

Follow the instructions below to download and execute a SFCFix fix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Download the attached SFCFix.zip and move the archive to your Desktop;
Note: Make sure that the file is named SFCFix.zip, do not rename it.
Save any work you have open, and close every programs;
Drag the SFCFix.zip archive file over the SFCFix.exe executable and release it;
SFCFix will launch, let it complete;
Once done, a file will appear on your Desktop, called SFCFix.txt;
Open the file, then copy and paste its content in your next reply;

View attachment SFCFix.zip

huntastomsun · Aug 11, 2015

Hi Aura, thank you for the response :)
I ran the files, here is the log:

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-10 21:06:05.570
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Lauren\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD

Successfully copied file C:\Users\Lauren\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2015-08-10 21:06:08.183
Script hash: 8vCpsd8wNsCUz1bfGq/1vLxBzp8+ItBtuNQPr4Tur18=
----------------------EOF-----------------------

huntastomsun · Aug 11, 2015

not sure if done, tried to update but still no joy

huntastomsun · Aug 11, 2015

Not sure if this helps, but I ran MSFixit tool, it said BITS was not started.

Aura · Aug 11, 2015

We need to run SFC to see if the replacement was accepted. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

huntastomsun · Aug 11, 2015

cbs log:
https://drive.google.com/open?id=0B_eORAZdjY7zQmVzbjQwYjJnM2M

Aura · Aug 11, 2015

That file isn't public, I need to ask you permission. Please give me a public download URL for it :)

huntastomsun · Aug 11, 2015

https://drive.google.com/file/d/0B_eORAZdjY7zQmVzbjQwYjJnM2M/view?usp=sharing ??? new to g drive lol

Aura · Aug 11, 2015

This works, yes :) The SFC scan returned a clean CBS.log. Let's make sure that SURT returns the same thing.

System Update Readiness Tool (SURT) - Scan
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log;

Download the right version of SURT for your system;
- Your version of Windows is:
Once downloaded, execute the installer, and go throught the installation (this process can take around 15-20 minutes);
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log;
Attach this log in your next reply;

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.

System Update Readiness Tool (SURT)

huntastomsun · Aug 11, 2015

well its really thinking about installing KB947821. no progress yet tho...

Aura · Aug 11, 2015

You should be able to run SURT without having to wait for a Windows Update to install.

huntastomsun · Aug 11, 2015

it was scanning for updates for a time then jumped to a windows update

huntastomsun · Aug 11, 2015

if i choose not to install the update, it crashes out

Aura · Aug 11, 2015

Is this when you start the Windows Update, or when you launch SURT?

huntastomsun · Aug 11, 2015

surt. surt scans the pc for updates, then wants me to install a hotfix. now it just crashes on launch. i get this error: 0x80240009
going to reboot and try again, brb, thanks for your help :)

huntastomsun · Aug 11, 2015

prepping installation apparently

huntastomsun · Aug 11, 2015

well it is set and determined to install this update. going to let it run its course i guess. will let you know when and/or if it finishes :/

[SOLVED] windows 7 update problem - pintlgb.imd??

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