[SOLVED] Windows updates won't install,wrong file sizes.And manual update doesn't work.

xsilicon9 · Aug 7, 2015

Windows updates says its successfull installed when I click on some updates but they never get installed. They also have the wrong filesize. Some updates are reporting 23kb when it should be 63MB The updates that show the right filesizes give me an "failed Code 80070002" when it tries to install, I tried to install the updates manually from microsoft.com but it still doesn't install. But it says the installation was successful.

I tried going through the microsoft support recommendations like restarting the windows updates components,clearing softwaredistrubtion,catroot2 folders. I also tried clean boot,tweaking.com windows repair,system reediness tool but still no fix.

Both my sfcfix log and cbs logfiles are attached and zipped because they were too big

zcomputerwiz · Aug 10, 2015

That is a lot of orphaned packages.

Please do the following:

System Update Readiness Tool (SURT)

Download and run the System Update Readiness Tool for your version of Windows here: System Update Readiness Tool

This tool will take some time to complete - when it has finished, attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.

xsilicon9 · Aug 10, 2015

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-08-10 16:08

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist
(f) CBS Registry Error 0x800700EA Package_129_for_KB2973351~31bf3856ad364e35~amd64~~6.1.1.1.Trigger_1 failed enumerating child package, index: 0
(f) CBS Registry Error 0x800700EA Package_109_for_KB2992611~31bf3856ad364e35~amd64~~6.1.1.0.Trigger_1 failed enumerating child package, index: 0

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 1895
Found 2 errors
CBS Registry Error Total count: 2

zcomputerwiz · Aug 11, 2015

Export registry as hive

Click on the Start

button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ComponentBasedServicing
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*)
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.

Right click on the ComponentBasedServicing file on your Desktop and select Send To -> Compressed (zipped) Folder.
Upload the ComponentBasedServicing.zip file to a file sharing service such as OneDrive, DropBox, SendSpace, etc. and include the link with your reply.

xsilicon9 · Aug 11, 2015

Okay, here is the link.

https://www.sendspace.com/file/ot8wip

xsilicon9 · Aug 13, 2015

I just did a repair install and that seemed to fix the problem.

zcomputerwiz · Aug 13, 2015

Very good, it looked like most of the CBS registry was missing.

xsilicon9 · Aug 13, 2015

zcomputerwiz said:
Very good, it looked like most of the CBS registry was missing.

It could have been from when I ran CCleaner a month of so back.

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[SOLVED] Windows updates won't install,wrong file sizes.And manual update doesn't work.

xsilicon9

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