Windows 8.1 Corrupt Files sfc /scannow

highsenberg · Aug 4, 2015

Hi,

I've just re-installed (clean install) Windows 8.1 Single Language version and updated it. Seems like I've encountered some problems.

sfc /scannow gives this error:

Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log.

Also, although it seems activated (i'm using laptop so it came with bios key) Microsoft Geniune Advanced Diagnostic Tool says that "validation unsupported OS"

Hope I can explained my problems well.

Thanks in advance.

Aura · Aug 6, 2015

Hi highsenberg :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please so I can get a clean SFCFix log with all the files reported as corrupt by SFC.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system:

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Let the scan run until the end (100%), then follow the instructions to run SFCFix below;

SFCFix - Run Only
Follow the instructions below to download and execute SFCFix, and provide the log.

Download SFCFix and move the executable on your Desktop;
Right-click on SFCFix.exe and select

Run as Administrator;
Follow the instructions displayed in the console;
On completion, a log will open in Notepad. Copy and paste the content of that log in your next reply;
Note: The log (SFCFix.txt) will be created in the same directory where SFCFix is run if it doesn't open automatically on completion.

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Windows 8.1 Corrupt Files sfc /scannow

highsenberg

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Aura

Sysnative Staff, Security Analyst