D dehm New member Joined Aug 1, 2015 Posts 1 Aug 1, 2015 #1 I updated my Windows 8.1 to Windows 10 on the release day and experienced no problems until now. All of a sudden, the start menu stopped working (pressing the icon or clicking the Win button doesn't do anything). The same goes with the clock, the volume and the network icons. For some weird reason the desktop and the language icons do work. Also, I'm able to left-click on apps in the taskbar (but the right-click doesn't work). I noticed that when I click on the start menu the cursor becomes busy for a few seconds (as if there's some process going on behind the scenes). Anyway, I performed SFC scan which found some problems but was unable to fix them. I also tried to perform DISM /Online /Cleanup-Image /RestoreHealth which resulted in the following error: Code: Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required t o restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077. View attachment dism.log View attachment CBS.zip Any suggestions?
I updated my Windows 8.1 to Windows 10 on the release day and experienced no problems until now. All of a sudden, the start menu stopped working (pressing the icon or clicking the Win button doesn't do anything). The same goes with the clock, the volume and the network icons. For some weird reason the desktop and the language icons do work. Also, I'm able to left-click on apps in the taskbar (but the right-click doesn't work). I noticed that when I click on the start menu the cursor becomes busy for a few seconds (as if there's some process going on behind the scenes). Anyway, I performed SFC scan which found some problems but was unable to fix them. I also tried to perform DISM /Online /Cleanup-Image /RestoreHealth which resulted in the following error: Code: Error: 0x800f081f The source files could not be found. Use the "Source" option to specify the location of the files that are required t o restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077. View attachment dism.log View attachment CBS.zip Any suggestions?
zcomputerwiz Windows Update Expert Joined Jan 10, 2015 Posts 5,185 Location USA Aug 2, 2015 #2 SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. View attachment SFCFix.zip DISM /RestoreHealth Scan Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth When DISM finishes scanning your component store, zip up and attach your CBS log to your next post: C:\Windows\Logs\CBS\CBS.log
SFCFix Script Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own. Download SFCFix.exe (by niemiro) and save this to your Desktop. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it. Save any open documents and close all open windows. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. SFCFix will now process the script. Upon completion, a file should be created on your Desktop: SFCFix.txt. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text. View attachment SFCFix.zip DISM /RestoreHealth Scan Right-click on the Start button and select Command Prompt (Admin) When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter Dism /Online /Cleanup-Image /RestoreHealth When DISM finishes scanning your component store, zip up and attach your CBS log to your next post: C:\Windows\Logs\CBS\CBS.log