R Ruslando New member Joined Jul 31, 2015 Posts 2 Jul 31, 2015 #1 I am not able to install any updates either through Windows Update nor manually. I have run SFC and Windows Readiness Tool but nothing worked out correctly. I even renamed the Software Distribution Folder in hope that the corrupted files gets replaced but it didn't worked either. Still can't find the problem and hoped for help here. I am using Windows 7 Home Edition SP1 There was a similiar thread already with the exact same error message but I couldnt use his files to correct mine because I have different files that are corrupted. So I went to the CheckSur Persist.log and this is what they show me. ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-07-31 12:08 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276.manifest amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9.manifest amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de.manifest amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527.manifest amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde.manifest amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde Summary: Seconds executed: 655 Found 7 errors CSI Manifest All Zeros Total count: 5 CBS MUM Corrupt Total count: 1 CBS Catalog Corrupt Total count: 1 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276.manifest winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9.manifest winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de.manifest winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527.manifest winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde.manifest servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat Seems like the Client itself is somehow not working. I am not the biggest IT pro so I hope you can help me out find the solution to this problem. Greetings from Germany Thanks, Ruslando
I am not able to install any updates either through Windows Update nor manually. I have run SFC and Windows Readiness Tool but nothing worked out correctly. I even renamed the Software Distribution Folder in hope that the corrupted files gets replaced but it didn't worked either. Still can't find the problem and hoped for help here. I am using Windows 7 Home Edition SP1 There was a similiar thread already with the exact same error message but I couldnt use his files to correct mine because I have different files that are corrupted. So I went to the CheckSur Persist.log and this is what they show me. ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2015-07-31 12:08 Checking Windows Servicing Packages Checking Package Manifests and Catalogs (f) CBS MUM Corrupt 0x800F0900 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum Line 1: (f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276.manifest amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9.manifest amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de.manifest amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527.manifest amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527 (f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde.manifest amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde Summary: Seconds executed: 655 Found 7 errors CSI Manifest All Zeros Total count: 5 CBS MUM Corrupt Total count: 1 CBS Catalog Corrupt Total count: 1 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-w..wsupdateclient-core_31bf3856ad364e35_7.6.7600.256_none_d5f513f25190f276.manifest winsxs\manifests\amd64_microsoft-windows-w..client-ui.resources_31bf3856ad364e35_7.6.7600.256_de-de_93d0b28b24fa8df9.manifest winsxs\manifests\amd64_microsoft-windows-windowsupdate-adm_31bf3856ad364e35_7.6.7600.256_none_9286cad7bab620de.manifest winsxs\manifests\amd64_microsoft-windows-windowsupdateclient-ui_31bf3856ad364e35_7.6.7600.256_none_53a2379cf1953527.manifest winsxs\manifests\amd64_microsoft-windows-w..pdate-adm.resources_31bf3856ad364e35_7.6.7600.256_de-de_dc2fdc087bdb5cde.manifest servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.mum servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256.cat Seems like the Client itself is somehow not working. I am not the biggest IT pro so I hope you can help me out find the solution to this problem. Greetings from Germany Thanks, Ruslando
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 1, 2015 #2 Hi Ruslando :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
Hi Ruslando :) My name is Aura and I'll be assisting you with your issue. Follow the instructions below please. System Update Readiness Tool (SURT) - Fix WARNING! The following fix is specific to the user's system in this thread. No one else should follow the instructions below to apply that fix, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly. Follow the instructions below to fix the errors reported by the System Update Readiness Tool (SURT); Download the attached archive file, Packs.zip and save it on your Desktop; Once it's downloaded, right-click on it and select Extract All...; Check the Show extracted files when complete checkbox, and click on Extract; On completion, a folder will open with two folders inside it, Manifests and Packages; Copy and paste the files of the Manifests folder (if there are any) inside C:\Windows\Temp\CheckSur\winsxs\Manifests Copy and paste the files of the Packages folder (if there are any) inside C:\Windows\Temp\CheckSur\servicing\Packages Run the System Update Readiness Tool (SURT) again; On completion, attach the log located at C:\Windows\Logs\CBS\CheckSUR.log in your next reply; Packs.zip
R Ruslando New member Joined Jul 31, 2015 Posts 2 Aug 3, 2015 #3 Hi Aura, thanks for the fast reply! Well, I actually fixed the problem myself before you replied. I checked the CheckSUR file and it said that every problem got resolved and I could finally use Windows Update again. The only problem is that these Windows Updates do let my PC not boot correctly and I had to restore it to a previous date... . Well still thank you for your help and sorry for the late response.
Hi Aura, thanks for the fast reply! Well, I actually fixed the problem myself before you replied. I checked the CheckSUR file and it said that every problem got resolved and I could finally use Windows Update again. The only problem is that these Windows Updates do let my PC not boot correctly and I had to restore it to a previous date... . Well still thank you for your help and sorry for the late response.
Aura Sysnative Staff, Security Analyst Staff member Joined Mar 16, 2015 Posts 8,061 Aug 3, 2015 #4 No problem Ruslando, as long as your issue has been solved, I'm happy for you :)
