Windows 8 update error 80070246

PmpknMr08 · Jul 28, 2015

My windows update has been having problems updating. I am running windows 8 64bit on my laptop and I have been getting error 80070246 when trying to check for updates. I have done an sfc scan but have gotten the message "windows resource protection could not perform the requested action". I have also tried sfcfix but nothing seems to work. Any help would be greatly appreciated.

Aura · Jul 30, 2015

Hi PmpknMr08 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

System File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;

On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select

Run as Administrator
On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command below and press on Enter;
Code:
```
sfc /scannow
```
Note: There's a space between "sfc" and "/scannow";
Once the scan is complete, enter the command below and press on Enter
Code:
```
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

PmpknMr08 · Jul 31, 2015

here is the link to the file you requested

https://drive.google.com/open?id=0B6IfJpnDh7EtRXRDSmdsbXZfNWc

Aura · Aug 1, 2015

The Google Drive link you posted requires an authorization to download the file. I'll need the public download URL for that file please.

PmpknMr08 · Aug 1, 2015

Sorry totally forgot to change that I think I updated correctly now.

Aura · Aug 1, 2015

Alright, follow the instructions below please.

DISM - Fixing Component Store Corruption
Follow the instructions below to run a DISM scan on your system:

On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
Enter the command DISM /Online /Cleanup-Image /RestoreHealth and press on Enter;
Let the scan run until the end (100%);
Copy the C:\Windows\Logs\DISM folder and C:\Windows\Logs\CBS\CBS.log file on your Desktop, then right-click on it, go to Send to... and select Compressed .zip archive;
Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;

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Windows 8 update error 80070246

PmpknMr08

New member

Aura

Sysnative Staff, Security Analyst

PmpknMr08

New member

Aura

Sysnative Staff, Security Analyst

PmpknMr08

New member

Aura

Sysnative Staff, Security Analyst