[SOLVED] 2 Windows Updates FAIL - WIN 7 Home Premium

pulp · Jul 22, 2015

Hi guys,

Tried the Windows Updates Troubleshooter thingy and defrag etc... no go:

-------

Security Update for Windows 7 for x64-based Systems (KB3057154)

Installation date: ‎7/‎22/‎2015 1:05 PM

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/3057154

Help and Support:
http://support.microsoft.com

and

Security Update for Windows 7 for x64-based Systems (KB3067505)

Installation date: ‎7/‎22/‎2015 1:05 PM

Installation status: Failed

Error details: Code 80073712

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
http://support.microsoft.com/kb/3067505

Help and Support:
http://support.microsoft.com

-------

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-07-22 20:47:00.685
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 11
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-07-22 20:51:22.858
----------------------EOF-----------------------

Hope there is enough info submitted to figure this out. :)

***EDIT****

I can't attach. Nothing happens after it finishes uploading; "The attached file will be highlighted and have a check mark in the box." Nothing shows up in the box?

pulp · Jul 22, 2015

Figured out the CBS UL was TOO large and ran the following:

What to do if your CBS logfiles are too large to upload

Hope it's good to be tackled now. :))))

LogBot · Jul 22, 2015

Logfile submission from pulp

Logfile submission from pulp.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-07/6213.zip

pulp · Jul 22, 2015

ShooT!!!!!

Please move my thread to the proper forum. Is this possible? :embarrasment5::embarrasment5:

pulp · Jul 23, 2015

Damn Edit limitations. Topic was moved, thank you Mod! :)

zcomputerwiz · Jul 24, 2015

Please attach C:\Windows\Logs\CBS\CheckSUR.log with your reply.

pulp · Jul 24, 2015

I DL'd the file from the BOT reply but nothing shows up Manage Attachments dialogue box after I ADD it. Still too large?

pulp · Jul 24, 2015

delete

pulp · Jul 24, 2015

delete

zcomputerwiz · Jul 24, 2015

Copy the file C:\Windows\Logs\CBS\CheckSUR.log to your Desktop.
Right click on CheckSUR.log and choose Send To -> Compressed (zipped) Folder.

Try attaching CheckSUR.zip. If it is too large, try using OneDrive, DropBox, or SendSpace then share the link :)

pulp · Jul 24, 2015

Done! :cool3:

zcomputerwiz · Jul 24, 2015

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again.
When the SURT finishes installing, copy the following file to your desktop, then send it to a zipped folder and attach it with your reply.

C:\Windows\Logs\CBS\CheckSUR.log

View attachment Packs.zip

pulp · Jul 24, 2015

"6. Open the Packages folder and copy the files into the following folder"

Pop up from Explorer says there is no C:\Windows\Temp\CheckSur\Servicing\Packages destination. I manually tried to find it, not there...

zcomputerwiz · Jul 24, 2015

Please create the servicing folder in CheckSUR, then copy the packages folder into the servicing folder.

pulp · Jul 24, 2015

It's seemingly stalled at this point, for something like 30 minutes. I'm continuing to run it until it finishes or you tell me it's broken.

zcomputerwiz · Jul 24, 2015

That particular tool will run for a long time.
Let me know when it completes.

pulp · Jul 24, 2015

zcomputerwiz said:
That particular tool will run for a long time.
Let me know when it completes.

Was done running within seconds of my post, figures! LOL

zcomputerwiz · Jul 24, 2015

Looks good. Check for Windows Updates again and try to install one.
If it fails, note the error code. If you don't see the error code, go to the update history, right click on the update and choose details.

pulp · Jul 24, 2015

Well, today's Security Update installed but those 2 Failed ones didn't show up for re-install. Not important or they got fixed too? No longer any Failed Messages on Updates homepage though! :cool3:

zcomputerwiz · Jul 24, 2015

Looks like you are good to go :)

If you have any further Windows Update problems post back.

[SOLVED] 2 Windows Updates FAIL - WIN 7 Home Premium

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