[SOLVED] Various services and networking components hanging in 8.1

radagast · Jul 10, 2015

I am having the same issue that is outlined in this post.

Please also see this post. I have performed all the steps outlined therein, including the ones in the comments.

Here is the log requested in the initial thread.

BrianDrab · Jul 13, 2015

Hi and welcome to Sysnative. Sorry for the delay. If you are still in need of assistance, please do the following.

SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

radagast · Jul 14, 2015

Please find the CBS.log attached.

BrianDrab · Jul 14, 2015

OK, let's fix the one corruption and then do a secondary check.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify it's fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt
2. CBS.txt

radagast · Jul 14, 2015

I have run this twice previously unfortunately to no avail. I will try to run it again and attach the resultant log.

radagast · Jul 14, 2015

As per your request, here is the output.

BrianDrab · Jul 14, 2015

It doesn't appear you did the steps correctly. Can you redo the steps from post#4?

I'm expecting both an SFCFix.txt file (but you should be using the attached script file as mentioned in the instructions) as well as a CBS.txt file.

Thanks.

radagast · Jul 14, 2015

Hmm, I'm sorry, perhaps I did it too hurriedly earlier. Please let me know if this is what you are expecting.

BrianDrab · Jul 14, 2015

Correct. Now I need you to do the following.

Verify it's fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

radagast · Jul 14, 2015

Updated cbs.log

BrianDrab · Jul 14, 2015

Good. That's fixed. Now, please do the following.

Step#1 - DISM /RestoreHealth Scan
Warning:this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Right-click on the Start

button and select Command Prompt (Admin)
When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
Dism /Online /Cleanup-Image /RestoreHealth
Once it finishes, copy and paste the following into the command-prompt window and press Enter. If prompted to overwrite the existing file go ahead.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
Once this has completed please go to your Desktop and you will find CBS.txt => Please zip/upload to this thread.
Please Note:: if the file is too big (over 7MB) to upload to your next post, please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

radagast · Jul 15, 2015

Updated cbs.log

BrianDrab · Jul 15, 2015

All Windows Update/Servicing issues have been resolved on your machine. Please let me know if you are still having issues. If you are I can direct you with next steps.

radagast · Jul 15, 2015

Unfortunately the same problems are still occurring that were originally reported. For example, Windows Update takes a very long time to come up and Network and Sharing Center simply hangs for a very long time and after several minutes yields simply in the window "Unknown"; "Server execution failed". Still having connectivity problems with applications that use the Internet Options settings (ie, not Firefox). It therefore appears as though the same issue is still at play here.

BrianDrab · Jul 15, 2015

No problem. The first step was eliminating any potential Windows Update/Servicing issue. At this point the Windows 8 forum would be the best place to continue as the experts there have much more knowledge on software/hardware than many of us assisting with Windows Update issues.

Post an inquiry in the forum and you can reference this thread and let them know you were given the all clear so they don't go down that road.

If you don't hear from anyone please let me know.

Thanks.

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[SOLVED] Various services and networking components hanging in 8.1

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