800B0100 Trying to install updates

innoit · Jul 3, 2015

Hello Aura,
I have indeed one more inquiry and hope you can help me with this one, too.

It exist an additional PC with windows-update Problems. There are 5 Windows-Update which can't be installed. The Error Code is 800B0100.

The 5 Updates are: KB3000483, KB3004375, KB3031432, KB3033929, KB3045999.

When I ran "sfc /scannow" there were integrity violations found, which couldn't be repaired.

The operating system is Windows 7 Professional 64-bit.

I attached the CBS.log and CheckSUR.log to this reply.

Thank you very much for your effort.

Go The Power · Jul 17, 2015

Hello and welcome to the forum

Do you still require assistance with this issue? I am really sorry for the delay we are every busy here.

innoit · Jul 20, 2015

Hello and thanks for your reply,
the update-problem still occurs, so help would be very desirable.

Go The Power · Jul 20, 2015

Sure, this should fix those corrupt files :)

SURT Package replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download Packs.zip attached to this post and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again.
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

innoit · Jul 20, 2015

I followed your instructions and replaced the files.
The installation of the windows updates was now successfully.
The new log-files are attached to this post.
Thank you very much for your effort :)

Go The Power · Jul 21, 2015

All the files are now repaired, I am glad to hear WU is working again for you :)

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800B0100 Trying to install updates

innoit

Member

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Go The Power

Senior Administrator, Windows Update Expert, Contributor

innoit

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Attachments

innoit

Member

Attachments

Go The Power

Senior Administrator, Windows Update Expert, Contributor