1. #1

    Can't Install a bunch of windows updates and Dism can't fix errors

    So there are a bunch of optional windows 8.1 updates that resolves problems but cant install any of them. I also can't install Cumulative update for IE 11 (kb3058515). Dism and sfc couldn't fix the errors it found. This is on Windows 8.1 64 bit.
    Updates not installing
    KB3013791
    Kb3018467
    KB3029438
    KB3029606
    KB3050267
    KB3054256
    KB3058168
    KB3059316
    KB3060383
    KB3060793
    KB3061468
    KB3063843
    KB3064209

    link for CBS folder
    https://mega.nz/#!CYA0Ba5Z!1buk2Nt2t...BQgz2JzV3SrO6E
    Attached Files Attached Files


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  2. #2
    Administrator
    Windows Update Instructor
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    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Hello and welcome

    Due to the precise nature of your corruption, you will receive help from a user named Aura. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

    Thank you very much for your understanding. We'll be with you very shortly.

  3. #3

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    I'm fine with this as long as you check his work =D

  4. #4
    Sysnative Staff Member
    Windows Update Senior Analyst
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    • specs System Specs
      • Manufacturer:
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      • Model Number:
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      • Motherboard:
        ASRock Z77 Extreme4
      • CPU:
        Intel i5 3570k @3.4GHz
      • Memory:
        16Gb DDR3 @800MHz
      • Graphics:
        EVGA NVIDIA GTX 670
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        120Gb Intel SSD | 2x 1TB WD Black
      • Disk Drives:
        ATAPI iHAS124 C
      • Case:
        CoolerMaster StormTrooper
      • Cooling:
        XIGMATEK Dark Knight Cooling
      • Display:
        24' and 21' Dell
      • Operating System:
        Windows 8.1 Professional 64-bits

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Hi Scyna :)

    My name is Aura and I'll be assisting you under Biran's supervision (like he explained already). For starters, I would like you to uninstall the KB3022345 and try to install the other Windows Updates after. If you don't know how to uninstall a Windows Update, follow the instructions in the link below.

    Remove an update - Windows Help - Tip: you can enter the number of the update in the search box in the top-right corner of the window to find it easily

    Windows Update Senior Analyst | BleepingComputer Malware Response Team
    If I'm assisting you and I haven't replied to your thread within 3 days, please send me a PM and I'll reply as soon as I see it. Thank you.

  5. #5

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    I uninstalled that update and still couldn't install the other updates

  6. #6
    Sysnative Staff Member
    Windows Update Senior Analyst
    Security Analyst
    Aura's Avatar
    Join Date
    Mar 2015
    Posts
    8,069
    • specs System Specs
      • Manufacturer:
        Custom
      • Model Number:
        Custom
      • Motherboard:
        ASRock Z77 Extreme4
      • CPU:
        Intel i5 3570k @3.4GHz
      • Memory:
        16Gb DDR3 @800MHz
      • Graphics:
        EVGA NVIDIA GTX 670
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        120Gb Intel SSD | 2x 1TB WD Black
      • Disk Drives:
        ATAPI iHAS124 C
      • Case:
        CoolerMaster StormTrooper
      • Cooling:
        XIGMATEK Dark Knight Cooling
      • Display:
        24' and 21' Dell
      • Operating System:
        Windows 8.1 Professional 64-bits

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Alright. You have a few permission issues we'll try to take care of. If we cannot solve them, this issue might be impossible to fix without a repair install. Follow the instructions below please.

    Windows Repair All-In-One
    NOTE: Before following to step below, please disable your Antivirus software or any other real-time security software that you have enabled.
    • Download the portable version of Windows Repair All-In-One;
    • Move the file (archive) on your Desktop, and extract it there;
    • Go in the tweaking.com_windows_repair_aio folder, then Tweaking.com - Windows Repair folder, right-click on Repair_Windows.exe and select Run as Administrator;
    • From there, click on the Next button until you are presented with an Open Repairs button and click on it;
    • Let the Registry back up complete, and move on to the check-list window;
    • Click on the Unselect All button at the bottom, then check the following items:
      • 01 - Reset Registry Permissions
      • 02 - Reset File Permissions
      • 03 - Reset Service Permissions
      • 04 - Register System Files
      • 05 - Repair WMI
      • 06 - Repair Windows Firewall
      • 10 - Remove Policies Set By Infection
      • 14 - Remove Temp Files
      • 15 - Repair Proxy Settings
      • 17 - Repair Windows Updates
      • 21 - Repair MSI (Windows Installer)
      • 26 - Restore Important Windows Services
    • Once done, click on the Start Repairs button and let the scan execute;
    • If you are being prompted with a Security Warning, allow it to go through;
    • Once the repair is complete, it'll ask you to restart your computer, please do it;

    Windows Update Senior Analyst | BleepingComputer Malware Response Team
    If I'm assisting you and I haven't replied to your thread within 3 days, please send me a PM and I'll reply as soon as I see it. Thank you.

  7. #7

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Okay I had to do it in safe mode, because It started doing nothing after 20 mins waiting on it. In safe mode it only took 15 mins to complete. When I rebooted my screen was black so i waited like 5 mins? It still was black so I hard rebooted. The screen was still black, so I took a nap and let it sit there. When I woke up I was at the login screen, but it seem different. When I logged in it was like the same greeting when you first install windows 8. Then when I got to the desktop it had no background and some window services didn't load. So just in case I uninstalled my AV. After reboot everything was normal. Now I'm going to try to run these updates.

  8. #8

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Thanks this works. All the updates installed just fine. Thank you so much for your help.

  9. #9
    Sysnative Staff Member
    Windows Update Senior Analyst
    Security Analyst
    Aura's Avatar
    Join Date
    Mar 2015
    Posts
    8,069
    • specs System Specs
      • Manufacturer:
        Custom
      • Model Number:
        Custom
      • Motherboard:
        ASRock Z77 Extreme4
      • CPU:
        Intel i5 3570k @3.4GHz
      • Memory:
        16Gb DDR3 @800MHz
      • Graphics:
        EVGA NVIDIA GTX 670
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        120Gb Intel SSD | 2x 1TB WD Black
      • Disk Drives:
        ATAPI iHAS124 C
      • Case:
        CoolerMaster StormTrooper
      • Cooling:
        XIGMATEK Dark Knight Cooling
      • Display:
        24' and 21' Dell
      • Operating System:
        Windows 8.1 Professional 64-bits

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Glad to hear that Scyna! :) And you're welcome. If everything's good now, I'll be marking this thread as solved.

    Windows Update Senior Analyst | BleepingComputer Malware Response Team
    If I'm assisting you and I haven't replied to your thread within 3 days, please send me a PM and I'll reply as soon as I see it. Thank you.

  10. #10

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    What about the errors that sfc /scannow found?

  11. #11
    Sysnative Staff Member
    Windows Update Senior Analyst
    Security Analyst
    Aura's Avatar
    Join Date
    Mar 2015
    Posts
    8,069
    • specs System Specs
      • Manufacturer:
        Custom
      • Model Number:
        Custom
      • Motherboard:
        ASRock Z77 Extreme4
      • CPU:
        Intel i5 3570k @3.4GHz
      • Memory:
        16Gb DDR3 @800MHz
      • Graphics:
        EVGA NVIDIA GTX 670
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        120Gb Intel SSD | 2x 1TB WD Black
      • Disk Drives:
        ATAPI iHAS124 C
      • Case:
        CoolerMaster StormTrooper
      • Cooling:
        XIGMATEK Dark Knight Cooling
      • Display:
        24' and 21' Dell
      • Operating System:
        Windows 8.1 Professional 64-bits

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    There's only one corrupted payload, and it's part of the buggy KB3022345. SFC falsely report that file as being corrupted, even thought it's perfectly fine. Microsoft is aware of the issue and said that they'll address it in a later update.

    The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device running this update, and a later service update will resolve this issue.
    Source: https://support.microsoft.com/en-us/kb/3022345

    Leaving it be won't affect your system at all.

    Windows Update Senior Analyst | BleepingComputer Malware Response Team
    If I'm assisting you and I haven't replied to your thread within 3 days, please send me a PM and I'll reply as soon as I see it. Thank you.

  12. #12

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    Alright thank you so much for your help.

  13. #13
    Sysnative Staff Member
    Windows Update Senior Analyst
    Security Analyst
    Aura's Avatar
    Join Date
    Mar 2015
    Posts
    8,069
    • specs System Specs
      • Manufacturer:
        Custom
      • Model Number:
        Custom
      • Motherboard:
        ASRock Z77 Extreme4
      • CPU:
        Intel i5 3570k @3.4GHz
      • Memory:
        16Gb DDR3 @800MHz
      • Graphics:
        EVGA NVIDIA GTX 670
      • Sound Card:
        Realtek High Definition Audio
      • Hard Drives:
        120Gb Intel SSD | 2x 1TB WD Black
      • Disk Drives:
        ATAPI iHAS124 C
      • Case:
        CoolerMaster StormTrooper
      • Cooling:
        XIGMATEK Dark Knight Cooling
      • Display:
        24' and 21' Dell
      • Operating System:
        Windows 8.1 Professional 64-bits

    Re: Can't Install a bunch of windows updates and Dism can't fix errors

    No problem Scyna, you're welcome :)

    Windows Update Senior Analyst | BleepingComputer Malware Response Team
    If I'm assisting you and I haven't replied to your thread within 3 days, please send me a PM and I'll reply as soon as I see it. Thank you.

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