SFC /SCANNOW File Corruption Issue

timw128 · Jun 30, 2015

Hello-

I am having an issue with a corrupt file that 'sfc /scannow' can't fix. I do NOT want to do yet another Recovery ReInstall. I'll post the file from the CBS.log, followed by a .zip file of the entire 3X Scan/Restart sequence.

2015-06-29 22:00:08, Info CSI 00000338 [SR] Cannot repair member file [l:26{13}]"iesysprep.dll" of Microsoft-Windows-IE-Sysprep, Version = 11.2.9600.16428, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

Here is the complete scan for those interested- it may help-

View attachment SFC_SCANNOW_LOGS_RS.zip

I sure would appreciate any and all help on this matter. Thank you in advance.

Kind Regards-

tim

UPDATE-

Here's a log from C:\Windows\Logs\CBS\CheckSUR (Dism / Online /Cleanup-Image /scanhealth @ CMD) which has 2 errors. Running 'Dism /Online /Cleanup-Image/ restorehealth' brings an Error 87.

View attachment CheckSUR.log

Thanks.

tim

Go The Power · Jul 3, 2015

Hello Tim and welcome to the forum

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.

Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
C:\Windows\Logs\CBS\CheckSUR.log
C:\Windows\Logs\CBS\CheckSUR.persist.log

timw128 · Jul 3, 2015

Thank you so much, Go The Power!... I'm sitting here at present, running out of hair to pull out... I just ran the SURT, and have very current 'CheckSur.log' and 'CheckSUR.persist.log', however, I'll run everything from the beginning again as you requested. I certainly appreciate your help- Thank you!

Kind Regards-

tim

timw128 · Jul 3, 2015

Go The Power said:
Hello Tim and welcome to the forum

Download and Run SFCFix

Please download and run SFCFix from >Here<

Oh-oh!... I have an issue already- the 'SFCFix' asked for the Windows 7 DVD. The only thing I have is the 4 disk Recovery set I made from the installed HP program (see below). Now, I do have a general disk that a friend over on sevenforums gave me a download to. It has all versions on it and has had the 'ei.cfg removal utility' run on it. I do not know if there's a hash mismatch issue or not. Is it viable?... this is a new HP Envy 700-515xt CTO OEM machine.
I'll wait for your direction- Please advice.

Thanks-

tim

timw128 · Jul 4, 2015

OK, I bypassed the page of 'SFCFix' that asked for the Windows disc. Here are the results you asked for:

SFCFix.log-

View attachment SFCFix.txt

CheckSUR.log-

View attachment CheckSUR.log

CheckSUR.persist.log-

View attachment CheckSUR.persist.log

Hope this helps- Thank you-

tim

timw128 · Jul 19, 2015

Hello-
I'm still stuck with this same issue. I sure could use some help, please. I have found the corrupted file(s), extracted new ones from the install disk, and replaced in the proper directories.
Now, there is still one corrupted file still showing. I have ran 'SFCFix.exe' with the install disk and it won't fix it.
The file in question is:

C:\Windows\winsxs\wow64_microsoft-windows-ie-sysprep_31bf3856ad364e35_11.2.9600.16428_none_083dd73103d4\iesysprep.dll

Yes, I can find the corrupted file in the System, but it is NOT on the install disk.
Any and all help would be greatly appreciated.
Thank-you!
tim

timw128 · Jul 19, 2015

UPDATE!
Problem solved. We uninstalled IE11 and subsequent Security Update, reverted back to installation of IE8, ran 'sfc /scannow' and came up clean 3 times. There's something buggy in IE11, and/or in combination with said Update. We are going to find out why. No wonder the above noted 'iesysprep.dll' in 'winsxs\wow64' couldn't be found on the install disk.

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SFC /SCANNOW File Corruption Issue

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