[SOLVED] Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

zorofroozo · Jun 25, 2015

Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

I run "SFC /scannow" now and then to check my computer.
Strangely it encounterd some unfixable errors today.

Any idea how to fix them?

(CBS logfile was to big, i've send it in with the large file uploader but it doesn't attach to my post)

If you guys need any more intel, let me know

Ufuomanefe Akortha · Jun 26, 2015

Re: Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

zorofroozo said:
I run "SFC /scannow" now and then to check my computer.
Strangely it encounterd some unfixable errors today.

Any idea how to fix them?

(CBS logfile was to big, i've send it in with the large file uploader but it doesn't attach to my post)

If you guys need any more intel, let me know

You can try to fix the corruption by performing the following steps:
1. Open an elevated command prompt
2. Type "cd /D %windir%" (without the quotation marks) at the prompt
3. Then type this command "icacls * /T /Q /C /RESET" (once again without the quotation marks) at the prompt. You will see a lot of "access denied" messages while this command executes - that is perfectly normal
4. Wait for the command to be executed completely, then run the sfc /scannow and/or the SFCFix tool again. There should be no more corruptions found, and if there are, run "chkdsk /r" (once again without the quotation marks) at an elevated command prompt. You will be presented with something like this message:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Windows\system32>chkdsk /r
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Hit the "y" key and restart windows and wait for chkdsk to attempt repairs and then when windows boots run sfc /scannow again... you should be rid of the corruption.

Hope this helps.

Ps. An elevated command prompt is simply running command prompt as an administrator.

BrianDrab · Jun 27, 2015

Re: Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

Hi and welcome to Sysnative. Those telemetry errors can safely be ignored. They are a known issue that Microsoft is working on to resolve. They don't impact the operation of your computer.

zorofroozo · Jun 28, 2015

Re: Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

thanks very much, the "icacls * /T /Q /C /RESET" anc sfc commands didn't fix the telemetry errors, but I'll leave them be

thanks again

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[SOLVED] Cannot repair "telemetry.ASM-WindowsDefault.json" and "utc.app.json"

zorofroozo

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Ufuomanefe Akortha

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