C CPCUK New member Joined Jun 16, 2015 Posts 1 Jun 16, 2015 #1 Hi, Today I ran sfc /scannow and I was expecting no issues like usual but the result came back as finding corrupt files which cfould not be repaired! I have tried fixing component store and that came back as ok. I did stuff in a new Samsung 850 Pro 512GB SSD to replace my old 840 Pro 256GB but cant see that being the problem. I came across a file called SFCFix which I ran and has brought me here for further help. The output of the scan is shown below; SFCFix version 2.4.5.0 by niemiro. Start time: 2015-06-16 22:44:10.282 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-06-16 22:49:58.931 ----------------------EOF----------------------- Not sure where to go now with this so would like to request any help Cheers
Hi, Today I ran sfc /scannow and I was expecting no issues like usual but the result came back as finding corrupt files which cfould not be repaired! I have tried fixing component store and that came back as ok. I did stuff in a new Samsung 850 Pro 512GB SSD to replace my old 840 Pro 256GB but cant see that being the problem. I came across a file called SFCFix which I ran and has brought me here for further help. The output of the scan is shown below; SFCFix version 2.4.5.0 by niemiro. Start time: 2015-06-16 22:44:10.282 Microsoft Windows 8.1 Update 3 - amd64 Not using a script file. AutoAnalysis:: CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\utc.app.json CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17842_none_90da81a4dac50d54\telemetry.ASM-WindowsDefault.json SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com. CBS & SFC total detected corruption count: 2 CBS & SFC total unimportant corruption count: 0 CBS & SFC total fixed corruption count: 0 SURT total detected corruption count: 0 SURT total unimportant corruption count: 0 SURT total fixed corruption count: 0 AutoAnalysis:: directive completed successfully. Successfully processed all directives. SFCFix version 2.4.5.0 by niemiro has completed. Currently storing 0 datablocks. Finish time: 2015-06-16 22:49:58.931 ----------------------EOF----------------------- Not sure where to go now with this so would like to request any help Cheers
Go The Power Senior Administrator, Windows Update Expert, Contributor Staff member Joined Mar 5, 2012 Posts 6,292 Location Adelaide, South Australia Jun 23, 2015 #2 Hello and welcome to the forum I am really sorry for the delay in getting to your help request, we have been flat out in the Windows Update forum with very little helpers. My free time has been (and still is rather restricted) I will do the best to reply to you in a timely manner, but please be patient with me. To start I would like to take a look at the SFC results, can you please follow the below instructions: SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt" Please upload CBS_{Username}_{Date}.txt to this thread. Please Note:: if the file is too big to upload to your next post please upload via Dropbox or One Drive
Hello and welcome to the forum I am really sorry for the delay in getting to your help request, we have been flat out in the Windows Update forum with very little helpers. My free time has been (and still is rather restricted) I will do the best to reply to you in a timely manner, but please be patient with me. To start I would like to take a look at the SFC results, can you please follow the below instructions: SFC /SCANNOW Right click on the button Click on Command prompt (Admin) => Press Yes on the prompt Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW Please wait for this to Finish before continuing with rest of the steps. Convert CBS.log to CBS.txt Right click on the button Click on Run => Inside the run box copy and paste the following command: Code: cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt" Press Enter Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt" Please upload CBS_{Username}_{Date}.txt to this thread. Please Note:: if the file is too big to upload to your next post please upload via Dropbox or One Drive
