[SOLVED] KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

corhsin · Jun 3, 2015

Title says it all. SFCFix DISM stage said it could not locate files, then the sfcfix log says no problems. Attached log + CBS folder.
Thanks in advance.

File is at CBS.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

Log:
SFCFix version 2.4.4.0 by niemiro.
Start time: 2015-06-03 21:40:05.863
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.4.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-06-03 22:21:01.682
----------------------EOF-----------------------

zcomputerwiz · Jun 4, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Any antivirus software installed?

corhsin · Jun 4, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Webroot, Malwarebytes.

zcomputerwiz · Jun 4, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Try disabling both first, then follow the instructions here: How to perform a clean boot in Windows.
With the system configured for clean boot and both antivirus products disabled, run Windows Update, click 'check for updates' then install any available updates when the update check completes.

corhsin · Jun 5, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Webroot uninstalled, Malwarebytes disabled, Error was 80246010. Everything disabled, Error was 800F0922.

zcomputerwiz · Jun 5, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

From the KB3000850 page:

You receive a 0x800f0922 or 0x80070005 error message when you try to install this update

Symptoms
Assume that you have either of the following configurations:

You have a Windows Server 2012 R2 server that is running on hardware that has UEFI that has Secure Boot enabled.

You have a Windows Server 2012 R2-based Hyper-V host that is running, and you are running a Generation 2 virtual machine guest that uses UEFI firmware support and that has the Secure Boot option enabled. Additionally, the guest virtual machine is running Windows Server 2012 R2.

In these configurations, update 3000850 may not be installed, and you receive a 0x800f0922 or 0x80070005 error message.

Solution
To resolve this problem, follow these steps:

Install the updated servicing stack update 2975061, and then restart the computer.

Try to reinstall this update.

Download and install this (KB2975061): Error 0x80070005 or 0x800f0922 when you install an update in Windows 8.1 or Windows Server 2012 R2

corhsin · Jun 5, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

"Already installed on this computer." Every other patch available for Windows only was already installed up to this date.

BrianDrab · Jun 7, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Hi corhsin -

Do you happen to have a Kodak printer?

corhsin · Jun 7, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

H. P.

BrianDrab · Jun 7, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Thank you. I understand you may have already done this but I need you to do again so I can get a very current log. Please do the following.

Step#1 - SFC Scan
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes (even if you get an error), copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

corhsin · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

View attachment cbs.zip

BrianDrab · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Thank you. Please do the following which will help us narrow down what path is being looked for.

Code:

2015-06-03 21:20:33, Error      [0x018016] CSI    000001e4 (F) Failed execution of queue item Installer: LodCtrDat Installer ({9a3dcb9b-a796-41df-b455-77eba6a1ec1a}) with HRESULT HRESULT_FROM_WIN32(ERROR_PATH_NOT_FOUND).  Failure will be ignored: The failure was encountered during rollback; installer is reliable (2)[gle=0x80004005]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Open an elevated Command Prompt and run Dism /Online /Cleanup-Image /RestoreHealth just like you have in the past.
3. Stop Process Monitor as soon as DISM fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

11908d1430506241-windows-updates-fail-repeatedly-stop-jpg

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.

corhsin · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

The DISM error this time was 800f0906. The log is 1.92GB. Which filters can I apply? No SUCCESSes is 318MB.

corhsin · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Zipped is better

Here is Exclude SUCCESS. Logfile-NoSuccess.zip :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

BrianDrab · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Don't forget the CBS log!!

corhsin · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

CBS View attachment cbs.zip

BrianDrab · Jun 9, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Thank you. Please do the following. I didn't get everything I needed from those logs.

Step#1 - Capture Process Monitor Trace
1. Download KB3000850 and save to your desktop. I'd like to use this downloaded file.
2. Run Process Monitor. Leave this running while you perform the next steps. Try not to set any filters. Just clear them.
3. Attempt to install this file that you downloaded and stop the process monitor trace as soon as it fails.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log.

corhsin · Jun 12, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Logfile-KB3000850.7z.001 :: Free File Hosting - File Dropper: File Host for Mp3, Videos, Music, Documents.

BrianDrab · Jun 12, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Don't forget your CBS log. I can't do anything without that. If we wait too long we will have to do it over. Thanks.

corhsin · Jun 18, 2015

Re: KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

Here is a cbs. Apologies it took this long, let me know if you need a new PM log. Thank you.
View attachment cbs.zip

[SOLVED] KB3000850 install rollback, Error 80246013, tried WinUpdt Reset & Secure Boot Off

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