[SOLVED] Explorer.EXE runtime error/Issues with SFC

mbrenner · Jun 3, 2015

Hey everyone,
Turned on my computer the other day and everything was working fine until I went to check a file. So I went to file explorer and I got a Runtime error relating to C+++ and explorer just crashes and refreshes. I tried unistalling C+++ and reinstalling that and it didn't solve the issue, I rolled back my system and it didn't fix it. I ran the SFC/Scannow and it said it found corruptions but couldn't fix it. Other forums suggested it was a Microsoft update error.

Running SFC/Scannow again right now. and then the SFCfix so i can get the log file.

Any and all help is appreciated

mbrenner · Jun 3, 2015

Okay. the SFC Fix repaired my Runtime error. but there is still a corrupt file that it couldn't fix. I'm not noticing any issues relating to this but figured I'd post this anyways:
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\utc.app.json
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-u..ed-telemetry-client_31bf3856ad364e35_6.3.9600.17807_none_910ac2c6daa01c43\telemetry.ASM-WindowsDefault.json

zcomputerwiz · Jun 4, 2015

Those files can be ignored, it's a known problem with that update and shouldn't cause any issues.

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[SOLVED] Explorer.EXE runtime error/Issues with SFC

mbrenner

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mbrenner

New member

zcomputerwiz

Windows Update Expert