[SOLVED] Failed Windows Updates in Windows 8

cottonball · May 2, 2015

Would appreciate some help with Windows Update issues on a Windows 8 64-bit computer.

End result is to get Flash Player to work. It is installed through an IE10 update.
https://www.sysnative.com/forums/ge...yer-version-17-released-security-updates.html

Windows Updates are set to install automatically. However, there are a bundle of updates that failed. The IE Flash Player update initially failed, but,
then it succeeded on another try the following day. After the successful try, Windows restarted and was configuring the updates. It did not happen. When it got to 97%, it gave a notice of failure configuring Windows Updates, and the computer started reverting changes. This happens every time you try to install any updates.

Reports for you analysis:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-05-01 20:21:35.009
Microsoft Windows 8 - amd64
Not using a script file.
AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-05-01 20:23:30.512
----------------------EOF-----------------

Thanks in advance for your help!!

Go The Power · May 2, 2015

Hello and welcome to the forum

Windows Update Log

Right click on the

button
Click on Run Inside the Run box copy and paste the following command
cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
Please go to your desktop and attach WindowsUpdate.txt to your next post

cottonball · May 3, 2015

Thanks for the help, Go The Power!!
Here we go:

cottonball · May 4, 2015

Could still use some help...thanks!!

Go The Power · May 5, 2015

Hello,

You will have to be a bit more patient, I am sorry but there will be time delays between my posts (I am in Australia), we are flat out in this forum and dont have a lot of helpers. I do try my best to get back to all my threads in a timely manner but I do work full time and study. I do apologize I am trying my best.

What is the error code from Windows update?

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

cottonball · May 5, 2015

Go The Power,

Thank you very much for your willingness to help.

I understand fully your predicament, one can only do so much, and right now it appears there is an overload of threads waiting for a reply.

Been looking and looking for a solution to the Windows Update failing dilemma, and decided to use the option to: Refresh PC without affecting your files

Incredibly, after the Refresh, was able to download a multitude of updates, Windows got configured without reverting changes, and all works well!!

Perhaps lost a program or two that was downloaded by the owner of the computer, but, it did not matter to her.

Again, thanks for the help.

May the force be with you! :thumbsup2:

Go The Power · May 8, 2015

No worries :) Glad to hear it is working again.

cottonball · May 9, 2015

Talked to the User today. All is well.

Thanks again!!

Have a great weekend! :wave:

Go The Power · May 9, 2015

Thanks you too :)

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[SOLVED] Failed Windows Updates in Windows 8

cottonball

Active member

Attachments

Go The Power

Senior Administrator, Windows Update Expert, Contributor

cottonball

Active member

Attachments

cottonball

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

cottonball

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

cottonball

Active member

Go The Power

Senior Administrator, Windows Update Expert, Contributor