Hello Maggie and welcome to Sysnative!
This error always makes me cringe:
Code:
WARNING: Failed to check store directories with return code 1 and error code ERROR_FILE_NOT_FOUND. COMPONENTS hive may be corrupt.
WARNING: Components hive failed load test and may be corrupt.
WARNING: Components hive failed final reload test with error code ERROR_BADDB and may be corrupt.
This one can often be unrepairable.
Can you please go the following location
C:\Windows\System32\config and look for the following files:
-COMPONENTS
-Any other files that start with the word COMPONENTS
-Or any files that have a similar name to COMPONENTS (it could be spelt different, have a number, a symbol etc)
If you find any please create a folder on your desktop and copy and paste all these files into this folder.
Next can you please zip this folder -> Please name this zip file to COMPONENTS_{Insert forum username here}_{insert todays Date here}.zip For example "COMPONENTS_Go The Power_1803.Zip"
Once done, upload them for me to analyze. The file may be too big to attach to this post, please use either
Dropbox or
One Drive.
- Right click on the button
- Click on Command prompt (Admin) => Press Yes on the prompt
- Inside the Command Prompt windows copy and paste the following command
dir %systemroot%\System32\config >1&¬epad 1
[*]Please post the contents of the notepad file back into this thread