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  1. #1

    Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Hello guys. So basically I spent the whole day trying to find a solution to my problem but none of which I found worked for me. While installing SP1 through Windows Update it stops at about 25% and says "Code 490". I downloaded the SP1 iso file to try and install it manually but then I get ERROR_NOT_FOUND(0x80070490). I ran the sfc /scannow and it says that it can't fix the errors, neither can the SFCFix by niemiro. I'm attatching my CBS, my setupapi.dev and the SFCFix log, not sure which ones will be useful. I'd be very grateful if you guys could help me out here :) If I need to give you some more information then just let me know, I'll reply ASAP.
    Attached Files Attached Files


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  2. #2
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,562

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Hi and welcome to Sysnative. I see some missing/corrupt files that need to be fixed. Let me see your log before trying to install SP1 again as this may take a couple rounds of fixes. Thanks.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


    Step#2 - SFC Scan

    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.



    Items for your next post

    1. SFCFix log
    2. CBS log
    Attached Files Attached Files

  3. #3

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Thank you so much for replying!
    I'll post the contents of SFCFix.txt below just like you asked and I'm attaching the CBS log file as well.

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-22 00:08:04.830
    Microsoft Windows 7 - amd64
    Using .zip script file at C:\Users\Adam\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf


    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf.


    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1.INI
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1CMN.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1DR.DLL
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1LM.DLL
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UI.DLL
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF1UR.DLL
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_309.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_323.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_324.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_329.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_332.GPD
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\faxca003.inf
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 17 datablocks.
    Finish time: 2015-04-22 00:08:07.981
    Script hash: jd4bUrbxGdLyvXXFm1z7P/ehBcdiA+Ep3MOP3a6Y9nU=
    ----------------------EOF-----------------------
    Attached Files Attached Files

  4. #4
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,562

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Thank you for the information. As suspected not everything was fixed but some was. Let's please do the following.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
    5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



    Step#2 - SFC Scan

    1. Click on the Start button and in the search box, type Command Prompt
    2. When you see Command Prompt on the list, right-click on it and select Run as administrator
    3. When command prompt opens, copy and paste the following commands into it, press enter after each

      sfc /scannow

      Wait for this to finish before you continue

      copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
    4. This will create a file, cbs.txt on your Desktop. Please zip and attach this to your next post.



    Step#3 - System Update Readiness
    Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, zip up and attach the following log file.

    C:\Windows\Logs\CBS\CheckSUR.persist.log

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.


    Items for your next post

    1. SFCFix Log
    2. CBS Log
    3. CheckSUR log
    Attached Files Attached Files

  5. #5

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Hello again, thank you so much for trying to help me.

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-22 14:46:34.819
    Microsoft Windows 7 - amd64
    Using .zip script file at C:\Users\Adam\Desktop\SFCFix.zip [0]








    PowerCopy::
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Successfully took permissions for file or folder C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD


    WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui was not backed up as that would replace the current backup.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui.
    WARNING: File C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui was not backed up as that would replace the current backup.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui to C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui.
    WARNING: File C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD was not backed up as that would replace the current backup.
    Successfully copied file C:\Users\Adam\AppData\Local\niemiro\Archive\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD to C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD.


    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-d..haringapi.resources_31bf3856ad364e35_6.1.7600.16385_en-us_6a6dcddb0fffc7d4\dtsh.dll.mui
    Failed to reset file attributes for file or folder C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui with error code ERROR_ACCESS_DENIED.
    Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-c..lter-mime.resources_31bf3856ad364e35_7.0.7600.16385_en-us_8c3d316c0f30da5d\mimefilt.dll.mui
    Successfully restored ownership for C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD
    Successfully restored permissions on C:\Windows\winsxs\amd64_faxca003.inf_31bf3856ad364e35_6.1.7600.16385_none_8f99fd41b27fdd58\CNHF_279.GPD
    PowerCopy:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 17 datablocks.
    Finish time: 2015-04-22 14:46:35.699
    Script hash: MT3YJi2cC7p0gX5mHm/8hiU+wlhE5yakXHY35qEqzm8=
    ----------------------EOF-----------------------
    Attached Files Attached Files

  6. #6
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Thanks for the info. We have some work to do. You have corruption within your registry as well as missing files, etc. Please do the following.

    Step#1 - Fix Missing/Corrupt Files
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Please download the attached file, Packs.zip and save this to your Desktop.
    2. Right-click on the file and select Extract All...
    3. Tick the box labelled Show extracted files when complete then click Extract
    4. A window will open showing two folders, Manifests and Packages
    5. Open the Manifests folder and copy the files into the following folder (if there are any files). If the Manifests folder doesn't exist within Winsxs you will need to create it.
      C:\Windows\Temp\CheckSur\Winsxs\Manifests
    6. Ignore the Packages folder.
    7. Run the System Update Readiness Tool (SURT) again.
    8. When the SURT finishes installing, zip up and attach the following log file:
      C:\Windows\Logs\CBS\CheckSUR.persist.log


    Step#2 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


    Step#3 - Retrieve Components Hive

    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
    • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
    • Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
    • You can close any open windows you have as well as the RegBack program now.



    Items for your next post
    1. Checksur log
    2. SFCFix log
    3. Components hive
    Attached Files Attached Files

  7. #7

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Yes sir :)

    https://www.sendspace.com/file/58ek6c

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-22 20:43:33.719
    Microsoft Windows 7 - amd64
    Using .txt script file at C:\Users\Adam\Desktop\SFCScript.txt [0]








    Trace::
    Successfully traced component amd64_MicrosofT-windows-isoburn.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_2c2b67m8bd17c217.
    Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~pl-PL~6.1.7600.16385.Microsoft-Windows-PsuedoTool-HashIDSpy-Deployment-LanguagePack
    Trace:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 17 datablocks.
    Finish time: 2015-04-22 20:43:33.829
    Script hash: UUx7kU50syPsBHYtFjrqmoZvY/V7xnlw+WqQUeS0JHU=
    ----------------------EOF-----------------------
    Attached Files Attached Files

  8. #8
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Thank you. This should fix much of the corruption. Let's see what's left after this.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


    Step#2 - System Update Readiness
    Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, zip up and attach the following log file.

    C:\Windows\Logs\CBS\CheckSUR.persist.log

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.


    Items for your next post

    1. SFCFix Log
    2. CheckSUR log
    Attached Files Attached Files

  9. #9

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Here:

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-23 20:54:55.859
    Microsoft Windows 7 - amd64
    Using .txt script file at C:\Users\Adam\Desktop\SFCScript.txt [0]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\rdpbus.inf_31bf3856ad364e35_6.1.7600.16385_151c5661f0c231aa.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_623447b464d9be31.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-Windows-winbio.rEsources_31bf3856ad364e35_6.1.7600.16385_pl-pl_9af965e5babefbb5.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_miCrosoft-windows-H..centeRcpl.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_a62534fcb9281e65.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_MicrosofT-windows-isoburn.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_2c2b67m8bd17c217.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_Microsoft-windows-help-legapp.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_df1f780fbdaf0c08.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\rdpbus.inf_31bf3856ad364e35_6.1.7600.16385_151c5661f0c231aa.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_623447b464d9be31.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-Windows-winbio.rEsources_31bf3856ad364e35_6.1.7600.16385_pl-pl_9af965e5babefbb5.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-winbio.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_9af965e5babefbb5.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_miCrosoft-windows-H..centeRcpl.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_a62534fcb9281e65.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-h..centercpl.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_a62534fcb9281e65.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_MicrosofT-windows-isoburn.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_2c2b67m8bd17c217.
    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_Microsoft-windows-help-legapp.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_df1f780fbdaf0c08.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-help-legapp.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_df1f780fbdaf0c08.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\rdpbus.inf_31bf3856ad364e35_6.1.7600.16385_151c5661f0c231aa.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7600.16385_none_623447b464d9be31.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-winbio.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_9af965e5babefbb5.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\x86_microsoft-windows-h..centercpl.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_a62534fcb9281e65.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.




    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-help-legapp.resources_31bf3856ad364e35_6.1.7600.16385_pl-pl_df1f780fbdaf0c08.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
    RegistryScript:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 24 datablocks.
    Finish time: 2015-04-23 20:54:57.099
    Script hash: 9gSXGn60JVFZQDHRMZNj/GNVnDj21AqThvoF0866fOQ=
    ----------------------EOF-----------------------
    Attached Files Attached Files

  10. #10
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    Oct 2014
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Looks good. All the corruption was fixed. Please try installing the service pack again.

  11. #11

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Hello again. Sadly now I'm getting error 0x80070002. I tried running sfc /scannow, but I get "Windows resource protection could not perform the requested operation". I'm pasting in the SCFix log and attaching the CBS.log as well aschecksur.persist.log even though running SURT didn't seem to help. Sorry to bother you again, if you are unable to help me I completely understand.

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-25 20:39:16.024
    Microsoft Windows 7 - amd64
    Not using a script file.








    AutoAnalysis::
    SUMMARY: No corruptions were detected.
    AutoAnalysis:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 24 datablocks.
    Finish time: 2015-04-25 20:39:39.528
    ----------------------EOF-----------------------
    Attached Files Attached Files

  12. #12
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Can you try running the Microsoft Fixit from here?
    https://support.microsoft.com/en-us/kb/910336

  13. #13
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Also please do the following as there looks to be some registry corruption.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  14. #14

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    I ran the Microsoft Fixit, it said that the error has been fixed and that the Windows Update should work properly now, but it doesn't - I still get the same error. Here are the contents of SFCFix.txt:

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-26 14:02:16.000
    Microsoft Windows 7 - amd64
    Using .txt script file at C:\Users\Adam\Desktop\SFCScript.txt [0]








    RegistryExport::
    Successfully exported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack.






    Datablocks:
    RegistryExport:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 24 datablocks.
    Finish time: 2015-04-26 14:02:16.293
    Script hash: jIYVlyDQrutZgJXFoBDLIdogB1s26hCC6xzk9XBOi7Y=
    ----------------------EOF-----------------------

  15. #15
    Administrator
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    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    I found a corrupt registry key (the 1st red arrow below). It should look like the entry where the second red arrow is.

    Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit-capture-jpg


    Please do the following to fix and then try running the SP1 install. If it fails please provide an updated CBS log. Thank you.

    Step#1 - SFCFix Script
    Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
    1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
    2. Download the file below, SFCScript.txt, and save this to your Desktop.
    3. Save any open documents and close all open windows.
    4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
    5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
    6. SFCFix will now process the script.
    7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
    8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
    Attached Files Attached Files

  16. #16

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Sadly it still fails to run. You can quit anytime if you are getting annoyed by it by the way.

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-27 14:08:22.134
    Microsoft Windows 7 - amd64
    Using .txt script file at C:\Users\Adam\Desktop\SFCScript.txt [1]








    RegistryScript::
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.


    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.


    Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.


    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml3320.gpd_00033fee630325e0.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml3321.gpd_00033fee6304261f.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml4410.gpd_01c3ae2e6083889f.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ok4300u5.ppd_a538a573b291328b.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ok4350u5.ppd_a542a7e9b2642778.
    Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\v!6.1.7600.16385.


    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml3320.gpd_00033fee630325e0.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml3321.gpd_00033fee6304261f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ml4410.gpd_01c3ae2e6083889f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ok4300u5.ppd_a538a573b291328b.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\f256!amd64_ok4350u5.ppd_a542a7e9b2642778.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f\v!6.1.7600.16385.
    Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\6.1.7601.17592 (win7sp1_gdr.110408-1631)\ComponentFamilies\amd64_prnok002.inf_31bf3856ad364e35_none_7db4e0074712a47f.
    RegistryScript:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 31 datablocks.
    Finish time: 2015-04-27 14:08:22.344
    Script hash: 5soREbwmMCCRMReh6sNWZk8+FBGTkPLjNn1q6EKa6GA=
    ----------------------EOF-----------------------
    Attached Files Attached Files

  17. #17
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,562

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Sadly it still fails to run. You can quit anytime if you are getting annoyed by it by the way.
    No way. I do this for fun. There may come a point where I deem it unfixable but we are not there yet. Please do the following.

    Step#1 - System Update Readiness
    Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, zip up and attach the following log file.

    C:\Windows\Logs\CBS\CheckSUR.persist.log

    Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

  18. #18

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    Okay then :) Hopefully it's not unfixable though.
    Attached Files Attached Files

  19. #19
    Administrator
    Windows Update Instructor
    Security Analyst

    Join Date
    Oct 2014
    Posts
    17,562

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit

    OK, please provide a new components hive. You don't need to re-install RegBak however. Just open it up. Make certain to send the most current backup. Thanks.

    Step#1 - Retrieve Components Hive


    • Please download the Freeware RegBak from here: Acelogix Software - Download products
      You will find it at the bottom of the page that the link brings you to.
    • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
    • Click the New Backup button. Accept the defaults and simply click Start.
    • When it says Finished successfully, click the Close button.
    • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
    • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
    • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
    • Now right click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
    • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
    • You can close any open windows you have as well as the RegBack program now.

  20. #20

    Re: Windows Update Error code 490 - Can't install Service Pack 1 for Windows 7 64 bit


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