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  1. #1

    Angry Unable to install 64bit MS Visual 2008 32bit installed ok and system health report

    Hi,
    I have been struggling with this for weeks and week and have exhausted all options, even with the help of Corel support.
    Must have spent 40 hours on it

    I have been trying to install Core VideoStudio X8 64bit but it keeps getting 1935 errors, this is generated when it tries to install MS Visual 2008 64bit.
    Here is the error code:

    Log Name: Application
    Source: MsiInstaller
    Date: 18/04/2015 10:33:42
    Event ID: 11935
    Task Category: None
    Level: Error
    Keywords: Classic
    User: Enigma\Corel
    Computer: Enigma
    Description:
    Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">11935</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-04-18T09:33:42.000000000Z" />
    <EventRecordID>83211</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Enigma</Computer>
    <Security UserID="S-1-5-21-989875291-3784188841-2934234737-1004" />
    </System>
    <EventData>
    <Data>Product: Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {74C57B6B-FF6E-3825-BED2-78E14E3E0E3C}</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>
    </Data>
    <Binary>7B35464345364437362D463544432D333741422D423242382D3232414238434544423144347D</Binary>
    </EventData>
    </Event>


    I have managed to install the 32bit versions ok but it just will not have the 64 bit.
    Have done all manner of tests check disc, scannow, given full permission to package cache and so on. run MS MR Fixits, https://support.microsoft.com/en-us/kb/970652 and more Can someone please help me?
    My system specs are:

    Computer Name ENIGMA
    Domain Name WORKGROUP
    Site Name
    Roles Workstation, Server, Potential Browser
    Description Main
    Operating System Microsoft Windows 7 64-Bit
    Manufacturer NOVATECH LTD
    Model PC-BX13396
    Serial Number 7369823-001
    Asset Tag 7369823-001
    Number of Processors 1
    Processor Description Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
    Total Memory 16384MB
    Total Hard Drive 2.26TB
    Display SyncMaster, 22.0" (47cm x 30cm)
    BIOS Version ALASKA - 1072009
    User Account xxxxxxx
    System Uptime 0 Days 4 Hours 15 Minutes
    Local Time 2015-04-14 17:05:19

    In trying to resolve 1935/HRESULT: 0x80070003 errors when trying to install Corel VidioStudio X8 (install fails due to Product: Microsoft Visual C++ 20XX Redistributable - x64 9.0.30729.6161 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.6161)

    I was directed by Corel support to make a new user account with admin privileges.

    Under this new account ‘Generate a system health report’ works perfectly! when it fails with time out under my normal profile Why?


    Kind regards

    Mike (Sussex UK)


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  2. #2

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Oh, ran your SFCFix.exe. and it finished with no issues. Attempting to upload CBS now

    Kind regards

    Mike (Sussex UK)

  3. #3

    Logfile submission from Mike'sMovies

    Logfile submission from Mike'sMovies.

    The logfiles are available at: http://www.sysnative.com/niemiro/fil...15-04/5795.zip
    Mike'sMovies says thanks for this.

  4. #4

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-04-18 20:06:45.578
    Microsoft Windows 7 Service Pack 1 - amd64
    Using .txt script file at C:\Users\Mike & Cheryl\Downloads\SFCFixScript.txt [1]








    Collect:: directive completed successfully.








    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2015-04-18 20:18:54.927
    ----------------------EOF-----------------------
    Kind regards

    Mike (Sussex UK)

  5. #5

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Really hope someone will find the time to help me with this, it's becoming desperate! Just as extra info.
    One of the things I tried was uninstalling all MS Visual C++ items with the intention of downloading and re installing.
    However, as soon as I came to install MS 2005 I get the same error.
    Luckily I made a restore point so got back to where I am now.
    Looking at the error logs they seem to suggest that C:\Program Files\Common Files\Microsoft Shared\VC\msdia90.dll is missing or msdia80.dll in the case of the 2005 install. Looking in that folder all I have is msdia100.dll?
    But this stuff is now getting way above my abilities

    Help
    Kind regards

    Mike (Sussex UK)

  6. #6

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Morning, well Corel support washed their hands of me today, said as i could install the 32bit application that would do this does seem only to be an issues with installing MS Visual C++ components, everything else works fine. I don't understand why when I remove all MS Visuals, re start and try and install them one by one I get the 1935 error again, meaning if I did not have a system restore I would never be able to install any MS Visuals? does seem weird.
    Kind regards

    Mike (Sussex UK)

  7. #7

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    By the way I do have disc images going back to December last year, but am scared to use them incase I lose stuff in use now.
    I have searched all over the web for an answer and have found none, is it the case that this can't be fixed? Have I said or done something wrong? Let me know so i can put it right
    Kind regards

    Mike (Sussex UK)

  8. #8
    wmorri's Avatar
    Join Date
    Apr 2012
    Location
    Northern, NY
    Posts
    175

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Good afternoon,

    It seems that you aren't the only one to have this problem. I would like you to try running this tool, it should fix the problem with that error. Then try and install again. Let me know if you get any errors in your next post.

    Cheers!


  9. #9

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Quote Originally Posted by wmorri View Post
    Good afternoon,

    It seems that you aren't the only one to have this problem. I would like you to try running this tool, it should fix the problem with that error. Then try and install again. Let me know if you get any errors in your next post.

    Cheers!

    Hi and many thanks, sadly I have run that tool a good few times and the result is the same
    Kind regards

    Mike (Sussex UK)

  10. #10
    wmorri's Avatar
    Join Date
    Apr 2012
    Location
    Northern, NY
    Posts
    175

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Just a question for you, are you also getting help from here? If so I would stick to one support forum at a time. This way we don't make you try things over and over again. If this is you, then comeback to us if they don't find a solution for you.


  11. #11

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Hi, I have posted there and a few other places, however responses to this issue are few and far between. I'd like to press on here if we can please?
    Kind regards

    Mike (Sussex UK)

  12. #12
    wmorri's Avatar
    Join Date
    Apr 2012
    Location
    Northern, NY
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    175

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Okay, so I am going to assume that everything in the thread hasn't worked. Can you also tell me everything else you have tried so we don't have to backtrack.


  13. #13

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    At hospital today so will respond tomorrow, thanks
    Kind regards

    Mike (Sussex UK)

  14. #14
    Go The Power's Avatar
    Join Date
    Mar 2012
    Location
    Adelaide, South Australia
    Posts
    6,281

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Hello Mike,

    The zip file provided is not extracting.

    SFC /SCANNOW

    1. Click on the button. Inside the search box type in CMD
    2. Right click on CMD => Choose Run as Administrator
    3. Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
    4. Please wait for this to Finish before continuing with the rest of the steps.


    Convert CBS.log to CBS.txt

    1. Click on the button => Inside the search box copy and paste the following command:
      Code:
      cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
    2. Press Enter
    3. Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
    4. Please upload CBS_{Username}_{Date}.txt to this thread.


    Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

    Has Sysnative forums helped you? Please consider a Donation to help the forum.

  15. #15

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Hi and many thanks

    Have uploaded zipped CBS.

    Caused the error to occur near the start to make searching better for you.
    The ran SFC as directed, built CBS zip.

    CBS_MikesMovies_23.04.15_1418.zip
    Kind regards

    Mike (Sussex UK)

  16. #16

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Quote Originally Posted by wmorri View Post
    Okay, so I am going to assume that everything in the thread hasn't worked. Can you also tell me everything else you have tried so we don't have to backtrack.
    Hi

    So lets see.

    Have run countless sfc scannow.
    Have run this: http://support.microsoft.com/en-us/kb/970652/en-us
    Tried this: Customer Care:The application has failed to start because its side-by-side configuration is incorrect - Knowledgebase
    But unable to progress as when it comes to reinstalling the error prevents it.
    Have don't clean boot in new admin account. This managed to install 2008 but then failed with 1935 errors again.
    Done this: https://social.technet.microsoft.com...m=winservergen
    Run this: http://support.microsoft.com/kb/947821.
    Ref this: How to repair the .NET Framework 2.0 and 3.0 on Windows Vista - Aaron Stebner&#39;s WebLog - Site Home - MSDN Blogs.
    And all the steps above.

    Thanks

    Due to issues with Kaspersky I S I have now removed it fully and am running MS provided securities.
    Kind regards

    Mike (Sussex UK)

  17. #17
    Go The Power's Avatar
    Join Date
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    6,281

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    CBS log looks fine, can you please upload:

    Windows Update Log

    1. Right click on the button
    2. Click on Run Inside the Run box copy and paste the following command
      cmd /c copy %windir%\WindowsUpdate.log "%userprofile%\Desktop\WindowsUpdate.txt"
    3. Please go to your desktop and attach WindowsUpdate.txt to your next post

    Has Sysnative forums helped you? Please consider a Donation to help the forum.

  18. #18

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    Hi

    Thanks, attached as requested.
    MikesMovies_24.4.15_WindowsUpdate.zip
    Kind regards

    Mike (Sussex UK)

  19. #19

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    As a side question is there a tool to validate and check installations of MS VisualC++ like the NET.Framework one?
    Might be a idea to see what is fully installed and not.
    Thanks
    Kind regards

    Mike (Sussex UK)

  20. #20
    Go The Power's Avatar
    Join Date
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    Location
    Adelaide, South Australia
    Posts
    6,281

    Re: Unable to install 64bit MS Visual 2008 32bit installed ok and system health repo

    I am sorry Mike, I am not having much luck working out what is going wrong.

    SFC /SCANNOW should detect any corrupt VC files.

    Can you please go into Add/remove programs -> What Visual Distributions are installed?

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