[SOLVED] windows 8.1 update KB3000850 Fails

pGrif · Apr 12, 2015

Hi
I have been trying to apply Windows 8.1 update KB3000850

It keeps failing

I have run sfc /scannow which reports errors that can not be fixed.

Can I ask if you can help me to fix them.
I attach the CBS file as a Zip

Thanks

BrianDrab · Apr 13, 2015

Hi and welcome to Sysnative. Please do the following. Also, do you happen to have a Kodak printer?

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix log
2. CBS log
3. Do you have a Kodak Printer?

pGrif · Apr 14, 2015

Hi thanks for the fix files.

I have a KODAK wifi printer scanner. KodakESP5200+1847. (which will not scan to win 8.1 very well)

SFCFix.txt and CBS.log

are at: https://www.dropbox.com/sh/sjjkpglp39pflv3/AADJTV4k75XTiGTXJXDh63AVa?dl=0
SFCFix is also bellow

Thanks Peter

===============================
SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-04-14 10:21:42.732
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\Peter\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageAllRoles.aspx
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageSingleRole.aspx
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.3.9600.16384_none_cf4b2659672016e3\GlobalResources.resx
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.3.9600.16384_none_465fc58f870a2a94\ManageConsolidatedProviders.aspx

Successfully copied file C:\Users\Peter\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageAllRoles.aspx to C:\WINDOWS\winsxs\amd64_netfx-

aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageAllRoles.aspx.
Successfully copied file C:\Users\Peter\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageSingleRole.aspx to C:\WINDOWS\winsxs\amd64_netfx-

aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageSingleRole.aspx.
Successfully copied file C:\Users\Peter\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.3.9600.16384_none_cf4b2659672016e3\GlobalResources.resx to C:\WINDOWS\winsxs\amd64_netfx-

aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.3.9600.16384_none_cf4b2659672016e3\GlobalResources.resx.
Successfully copied file C:\Users\Peter\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.3.9600.16384_none_465fc58f870a2a94\ManageConsolidatedProviders.aspx to C:\WINDOWS\winsxs

\amd64_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.3.9600.16384_none_465fc58f870a2a94\ManageConsolidatedProviders.aspx.

Successfully restored ownership for C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageAllRoles.aspx
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageAllRoles.aspx
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageSingleRole.aspx
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.3.9600.16384_none_49278d1b50c7aad3\manageSingleRole.aspx
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.3.9600.16384_none_cf4b2659672016e3\GlobalResources.resx
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_res_res_b03f5f7f11d50a3a_6.3.9600.16384_none_cf4b2659672016e3\GlobalResources.resx
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.3.9600.16384_none_465fc58f870a2a94\ManageConsolidatedProviders.aspx
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.3.9600.16384_none_465fc58f870a2a94\ManageConsolidatedProviders.aspx
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2015-04-14 10:21:44.168
Script hash: +7R7gQDGTGFYdiCX7GXe6sxJMumb9kt95cS9+EYl3i0=
----------------------EOF-----------------------

Items for your next post
1. SFCFix log
2. CBS log
3. Do you have a Kodak Printer?

BrianDrab · Apr 14, 2015

It appears the CBS log that you sent me is old. It doesn't appear that you did bullets #3 & 4 from Step#2 above.

pGrif · Apr 14, 2015

BrianDrab said:
It appears the CBS log that you sent me is old. It doesn't appear that you did bullets #3 & 4 from Step#2 above.

Sorry have added the new CBS.txt file, I hope

BrianDrab · Apr 14, 2015

I don't see anything attached.

pGrif · Apr 14, 2015

are at: https://www.dropbox.com/sh/sjjkpglp3...JXDh63AVa?dl=0

it should be in the dbox folder

BrianDrab · Apr 14, 2015

Thank you for the info. Let's do the following.

Step#1 - Manually download/install the update.
Please manually download the update and try installing.
http://www.microsoft.com/en-us/download/details.aspx?id=44977

If this doesn't work then go on to Step#2.

Step#2 - Create Missing Folders
Are you comfortable with creating folders and copying files around? If not let me know and I'll automate this more for you.

Please create the following two folders in bold. Please copy/paste the name so it's exact.

C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b
C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20

Copy wiaek002.inf from C:\Windows\Inf and paste into the 1st folder you created above.
Copy prnekcl2.inf from C:\Windows\Inf and paste into the 2nd folder you created above.

Now try installing the update. Please use the one that was manually downloaded.

pGrif · Apr 14, 2015

Windows has updated from the Manual Download.

the two folders you mentioned do not exist.
C:\Windows\System32\DriverStore\FileRepository\wiaek002.inf_amd64_57f9361b96ceea4b
C:\Windows\System32\DriverStore\FileRepository\prnekcl2.inf_amd64_59438dc7ce792b20

do I need to do anything else?

BrianDrab · Apr 14, 2015

Nope, if it installed successfully you are good to go!

mrtoad43 · Aug 21, 2015

I read your post. I had a kodak printer. Was able to get the first file copied. However, prnekcl2.inf is not on my computer. I looked where you suggested as well as a complete search on computer. Is there a way to get a copy of this file. After copying the first file wiaek002.inf I tried again even though I did not have the prnekcl2.inf. This time kb3000850 went to 9% instead of 8% before failing. I hope you can help.
Thank you
Myrna

BrianDrab · Aug 22, 2015

Please start a new topic if you need assistance. Thank you.

mrtoad43 · Aug 23, 2015

Brian,
I'm sorry I started a new thread. I am new and don't know how to start a new topic.

BrianDrab · Aug 23, 2015

Simple click the Post New Thread button from here. There are instructions on what to provide at the following link.

https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

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[SOLVED] windows 8.1 update KB3000850 Fails

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