windows 8 update error 800703F1

jacobogbeide · Mar 30, 2015

When I try to update I get this error code. I have tried everything, and can not afford to re-install windows. I am unable to preform an sfc scan it immediately says "windows resource protection could not perform the requested operation" . Also apps in the windows store do not work. Please Help

tom982 · Mar 30, 2015

Hello Jacob, welcome to Sysnative!

Can you follow these instructions to upload your logs to us please?

https://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html

Tom

jacobogbeide · Mar 30, 2015

here you go

tom982 · Mar 30, 2015

Hello Jacob,

I've looked through your logs and have to say this isn't looking very good:

Code:

2015-03-30 12:01:29, Info                  CBS    Failed to load the COMPONENTS hive from 'C:\WINDOWS\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-30 12:01:29, Info                  CBS    Failed to load component store [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-30 12:01:29, Info                  CBS    Failed to get CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-30 12:01:29, Info                  CBS    Failed to get CSI Store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-30 12:01:29, Info                  CBS    Failed to get CSI session store. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-30 12:01:29, Info                  CBS    Failed to check CSI store. [HRESULT = 0x800703f1 - ERROR_BADDB]

This is a strong indication of a corrupt COMPONENTS.

Can you have a look at this file please:

C:\Windows\system32\config\COMPONENTS

I want you to look at its file size - if it's less than 10MB then tell me, if it's larger, then follow these instructions to upload it please:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

[sfcfixdownload]Download SFCFix[/sfcfixdownload] (by niemiro) and save this to your Desktop.
Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a log should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u...eric/Collect/COMPONENTS/SFCFixScript.txt?dl=1

Tom

jacobogbeide · Mar 30, 2015

Thank you very much. I am currently performing a windows back up, and have been doing so for 15 hours. At this time I can not close that window, and would do so in about 30 minutes when the back up is complete. Please stick around if you can.

LogBot · Mar 30, 2015

Logfile submission from jacobogbeide

Logfile submission from jacobogbeide.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-03/5759.zip

LogBot · Mar 30, 2015

Logfile submission from jacobogbeide

Logfile submission from jacobogbeide.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-03/5760.zip

LogBot · Mar 30, 2015

Logfile submission from jacobogbeide

Logfile submission from jacobogbeide.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-03/5761.zip

LogBot · Mar 30, 2015

Logfile submission from jacobogbeide

Logfile submission from jacobogbeide.

The logfiles are available at: https://www.sysnative.com/niemiro/fileDistribution/2015-03/5762.zip

jacobogbeide · Mar 30, 2015

Didn't know it worked, so kept repeating.

jacobogbeide · Apr 2, 2015

Any Update Tom?

Search

Search

windows 8 update error 800703F1

jacobogbeide

Member

tom982

Emeritus

jacobogbeide

Member

Attachments

tom982

Emeritus

jacobogbeide

Member

LogBot

Well-known member

LogBot

Well-known member

LogBot

Well-known member

LogBot

Well-known member

jacobogbeide

Member

jacobogbeide

Member