[SOLVED] Please Help with SFC.exe /Scannow (Famous Problem w/ MSDTC.LOG not being compressed)

g1900 · Mar 21, 2015

Hi All

I have the same issue (as the ones that were reported on this forum, except I am unable to solve it) with MSDTC.LOG file not being compressed and well I tried to follow steps described on the forum but it did not work for me. I am attaching the log file generated after I ran SFCFix.exe. I would be really thankful if you could help me. I am also posting here the content of the file.

Thank you a lot!
George

Code:

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-21 20:53:44.417
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.




AutoAnalysis::
CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     1
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          0
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.

g1900 · Mar 22, 2015

Hi again,
I fixed DISM, then ran chkdsk /r on C: (where I have windows 8.1 installed. Both of them ended "successfully". Then I ran scannow and it ended again with the same error about corrupt MSTDC.LOG. I am the content of the log file below. I guess I either need to compress MSDTC.LOG or tell sfc to not to look for compressed MSTDC.LOG. I have no idea how to do either of these two. Could you please help me in solving this issue?
Thank you a lot,
George

Here is, I guess, the [only] relevant log to my problem.

Code:

2015-03-22 13:12:08, Info                  CSI    00000130 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-22 13:12:12, Info                  CSI    00000138 [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-22 13:12:12, Info                  CSI    00000139 [SR] This component was referenced by [l:326{163}]"Microsoft-Windows-Client-Features-Package-AutoMerged-com~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Windows-Client-Features-Package-AutoMerged-com-Deployment"
2015-03-22 13:39:11, Info                  CSI    00000a27 [SR] Repairing 1 components
2015-03-22 13:39:48, Info                  CSI    00000a2b [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-22 13:41:49, Info                  CSI    00000a2e [SR] Cannot repair member file [l:18{9}]"MSDTC.LOG" of Microsoft-Windows-COM-DTC-Runtime, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be decompressed
2015-03-22 13:41:49, Info                  CSI    00000a2f [SR] This component was referenced by [l:326{163}]"Microsoft-Windows-Client-Features-Package-AutoMerged-com~31bf3856ad364e35~amd64~~6.3.9600.16384.Microsoft-Windows-Client-Features-Package-AutoMerged-com-Deployment"
2015-03-22 13:41:49, Info                  CSI    00000a31 [SR] Repair complete
2015-03-22 13:41:49, Info                  CSI    00000a32 [SR] Committing transaction

BrianDrab · Mar 22, 2015

Hi and welcome to Sysnative. I need a little more information before I can provide a fix for you. Please do the following.

Step#1 - Re-Run SFC and Provide Log
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

g1900 · Mar 22, 2015

Hi BrianDrab & Thanks a lot for the quick reply!!

I ran again sfc /scannow and then created log text file which I am sending to you now (sending a link to my OneDrive where I uploaded cbs.txt) : http://1drv.ms/1xqGhh7

Please let me know what further steps do I need to follow to resolve the issue.

Thanks again!!

Best regards,

George

g1900 · Mar 22, 2015

Actually file is not that big and I am attaching it here. I am sorry for this.
Best regards,
George
Here is the attachment: View attachment cbs.txt

BrianDrab · Mar 22, 2015

Thank you. Please try the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt log
2. New CBS.txt log

g1900 · Mar 23, 2015

Thanks a lot a lot a lot! All is well now regarding the issue I had with msdtc.log. I tried to attach two log files to this post but attachment process does not work. It's looping endlessly, will try later to do so again.

Also, when I was trying to repair MSDTC.LOG, I uncovered or somehow got the new issue I had never experienced before (unlike almost all other users of windows 8/8.1). My PC is not shutting down / rebooting if I do not do a hard shutdown (keeping shutdown key down for several seconds). It literally started three days ago (at least I noticed it then).

I deactivated fast start-up and did try to analyze event logs but was unable to single out any specific program/event/application that can cause this. Is there a place on the forum where I can ask for a help regarding this new issue?

Thank you so much again for helping me already!

Kind regards,

George

BrianDrab · Mar 23, 2015

No problem. If you get a chance to attach the logs that would be great. If it's not attaching to the forum you can upload via a service such as Dropbox or One Drive or SendSpace and just provide the link in your post.

Once all the corruption is verified you can post your other issue in our Windows 8 forum below.
Windows 8 | Windows RT - Sysnative Forums

niemiro · Mar 23, 2015

g1900 said:
I tried to attach two log files to this post but attachment process does not work. It's looping endlessly, will try later to do so again.

Did you zip it up first? Right click on it > Send to > Compressed (zipped) folder. Then upload the new .zip file, otherwise it won't upload properly.

g1900 · Mar 23, 2015

Now I did zip it and it worked. Thanks a lot. I will post now regarding the new issue of not being able to shutdown / reboot win8.1 pro.
Thanks a lot,
George

BrianDrab · Mar 23, 2015

I've verified that you have no more corruption. Take care and good luck with your shutdown issue.

Niemiro - Thanks for the info. I'll adjust my instructions accordingly.

g1900 · Mar 23, 2015

Thank you a lot!!!

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[SOLVED] Please Help with SFC.exe /Scannow (Famous Problem w/ MSDTC.LOG not being compressed)

g1900

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