[SOLVED] Windows Update KB3000850

solopy567 · Mar 17, 2015

Hey,

I am a new member here that has a problem, like many others, with this bothersome windows update that just refuses to install.

I have tried pretty much anything I can think of, so while looking around I found this forum and that someone has managed to get a solution to this problem.

I will appreciate any help on this matter, and thanks in advance for anyone who does.

Go The Power · Mar 18, 2015

Hello and welcome to the forum :)

lets get started with a few scans:

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt, please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.txt For example "CBS_Go The Power_1803.txt"
Please upload CBS_{Username}_{Date}.txt to this thread.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Download and Run SFCFix

Please download and run SFCFix from >Here<

It will take about 15 minutes to process. Once the scan has completed a notepad file will launch with the results. Please copy and paste the entire contents of the results and post them back into this thread. Please put [CODE][/CODE] tags around the log to break up the text.

solopy567 · Mar 18, 2015

Here is the CBS log.

View attachment cbs_solopy567_183.txt

And here is the SFCfix log.

Code:

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-18 18:10:08.291
Microsoft Windows 8.1 Update 3 - amd64
Not using a script file.








AutoAnalysis::
FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.16384.


CORRUPT: C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG




SUMMARY: All detected corruptions were successfully repaired.
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-18 18:20:34.320

----------------------EOF-----------------------

BrianDrab · Mar 20, 2015

Hi Solopy567 -

I'll try to jump in and assist. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please

Step#2 - Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

Items for your next post
1. SFCFix.txt log
2. CBS.txt log

solopy567 · Mar 20, 2015

I think I already posted the files and logs on my previous post.

For the sake of clarity, here they are again:

CBS log: View attachment cbs_solopy567_183.txt

Code:

SFCFix version 2.4.3.0 by niemiro.Start time: 2015-03-20 19:08:18.760
Microsoft Windows 8.1 Update 3 - amd64
Using .zip script file at C:\Users\AdrianPB\Desktop\SFCFix.zip [1]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG


WARNING: File C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG was not backed up as that would replace the current backup.
Successfully copied file C:\Users\AdrianPB\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG to C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-com-dtc-runtime_31bf3856ad364e35_6.3.9600.16384_none_0a1162f033fa01f6\MSDTC.LOG
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2015-03-20 19:08:18.823
Script hash: bnrl3bw6SL4d5BM9g9t9+G1Mkcnqhq2hrNPyS4MqrI4=
----------------------EOF-----------------------

BrianDrab · Mar 20, 2015

I need an updated CBS log file since you have run the fix. That's why I requested another one. Please do the following and post. Thank you!

Verify Corruption is fixed
1. Right-click on the Start

button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.

solopy567 · Mar 20, 2015

I see, here is an updated one:

https://www.sendspace.com/file/i4l8x3

Was kinda surprised by the size of the file.

BrianDrab · Mar 20, 2015

Perfect. The corruption appears to be fixed. Please see if you can now install the update. You may have to manually download and install the file.

Download Update for Windows 8.1 for x64-based Systems (KB3000850) from Official Microsoft Download Center

solopy567 · Mar 20, 2015

It worked! Thanks!!!

BrianDrab · Mar 20, 2015

Excellent. I'm glad we could help.

amk · Mar 21, 2015

BrianDrab said:
Perfect. The corruption appears to be fixed. Please see if you can now install the update. You may have to manually download and install the file.

Download Update for Windows 8.1 for x64-based Systems (KB3000850) from Official Microsoft Download Center

First time user here.

Brian, thanks for your valuable tip. I was spending the whole day trying to download via windows updates and was going nowhere. Googled the issue and voila, got this thread. Now I have manually downloaded kb3000850 and installed it. Much appreciate your help.

Search

Search

[SOLVED] Windows Update KB3000850

solopy567

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

solopy567

Member

BrianDrab

Emeritus

Attachments

solopy567

Member

BrianDrab

Emeritus

solopy567

Member

BrianDrab

Emeritus

solopy567

Member

BrianDrab

Emeritus

amk

New member