SFC problem - "Windows Resource Protection could not start the repair service"

Crystal · Mar 14, 2015

SFC problem - "Windows Resource Protection could not start the repair service"

Hi..
Kindly please help me..
I have multiple problems here..

1. SFC problem :
sfc /scannow
"Windows Resource Protection could not start the repair service"

2. Windows cannot update :
Windows update encountered an unknown error 80040154

3 System restore doesn't work :
There was an unexpected error in the property page.The Volume Shadow Copy service used by System Restore is not working

4. Cannot repair windows from CD :
Error 0x4001100200001012

5. Cannot Install MSI files:
The Windows Installer Service could not be accessed. This can occure if the Windows Installer is not correctly installed.

I have tried sfc /scannow, it doesn't work

Hotfix for windows 7, doesn't work

Windows Registry Repair : doesn't work

Fixit Tool : doesn't work

sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=c:\Windows : doesn't work
sfc /SCANNOW /OFFBOOTDIR=c:\ /OFFWINDIR=d:\Windows : doesn't work
sfc /SCANNOW /OFFBOOTDIR=d:\ /OFFWINDIR=d:\Windows : doesn't work

I also try :
I started Windows Installer and Windows Module Installed in service.msc and change it to manual & automatic, still doesn't work
Run %windir%\system32\msiexec.exe /unregister and then Run %windir%\system32\msiexec.exe /register
Run %windir%\syswow64\msiexec.exe /unregserver and then Run %windir%\syswow64\msiexec.exe /regserver
Restart
Doesn't work

I updated and scan Anti-Virus (Kaspersky and Malwarebytes), there's no problems..
I tried to reinstall windows from the repair CD image, doesn't work (Error 0x4001100200001012 )
I also tried to reinstall using cd from Dell, doesn't work
I cannot repair from the system restore because the system restore is not active (There was an unexpected error in the property page)

I have tried all of them but the problems still persist

Gosh I am so hopeless.. :'(
This is my last hope..

Ran SFCfix.exe without any errors. Log attached

SFCFix version 2.4.3.0 by niemiro.
Start time: 2015-03-14 13:17:44.278
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 13
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 2.4.3.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-03-14 13:19:08.256
----------------------EOF-----------------------

Please help I don't want to re-image my laptop :'(
Thank you

Note
For your information, here the details of my laptop:
Dell Inspiron N4010
Windows 7 HomeBasic 64 bit version 6.1.7601 Service Pack 1

Deejay100six · Mar 14, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Hi Chrystal, :wave: and welcome to Sysnative.

Crystal said:
Could you please tell me how to copy file COMPONENTS
Because everytime I try to copy it or send it to Compressed (zipped) folder, always failed.
"The action can't be completed because the file is open in System"

I already "take the ownership" on the file, and also change the permission to "Full", but still cannot copy the file

Try it this way.

Export COMPONENTS Hive

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.

Download Mirror #1

Right-click > Extract all... and extract the files to your Desktop
For 32-bit (x86) editions of Windows, double-click on regbak.exe
For 64-bit (x64) editions of Windows, double-click on regbak64.exe
If you are unsure whether you have x86 or x64 Windows, see here
Without changing any options, click Next. RegBak will now backup all of your registry hives.

Now, this time, copy the COMPONENTS file to your Public Dropbox or other preferred file sharing website from the newly created backup, as this file won't be in use. It is located here: C:\Windows\RegBak\{Date}\COMPONENT

Then, please post the link to the file back here.

Deejay100six · Mar 14, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Apologies, the link I posted, "Download Mirror #1" appears not to work.

Please use either of these links instead.

Installer

Zip file

Go The Power · Mar 15, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Hello,

When a file is open by System it is actually loaded under a windows running process called System Process. I have a feeling the hive might currently be loaded.

Please open command prompt and enter in the following: reg query "Hkey_local_machine" >1&&notepad 1

Once done a notepad file will appear, please post it in this thread.

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach this to your next post please.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Crystal · Mar 16, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

@Deejay100six & Go The Power
Thank you very much for your quick respond :smile9:

Herewith I attach my the files

CBS

Code:

https://www.dropbox.com/s/whhfjh6wkz39h48/CBS.zip?dl=0

COMPONENT

Code:

https://www.dropbox.com/s/pxg28isaommgmpc/COMPONENTS.zip?dl=0

Thank you :)

Go The Power · Mar 17, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Hello again,

1. SFC problem :
sfc /scannow
"Windows Resource Protection could not start the repair service"

2. Windows cannot update :
Windows update encountered an unknown error 80040154

3 System restore doesn't work :
There was an unexpected error in the property page.The Volume Shadow Copy service used by System Restore is not working

4. Cannot repair windows from CD :
Error 0x4001100200001012

5. Cannot Install MSI files:

At this point I can defiantly say that the ones in red are all related.

Unfortunately the CBS log is not containing any clues. This will be a game of cat and mouse.

Click on the

button. Inside the search box type in CMD
Right click on CMD => Choose Run as Administrator
Inside the Command Prompt windows copy and paste the following commands
net start TrustedInstaller
Do you get any errors here?
net start BITS
Do you get any errors here?
Please now run the following commands:
SC QUERYEX TrustedInstaller >res&& sc qc TrustedInstaller >>res && SC QUERYEX BITS >>res&& sc qc BITS >>res notepad res
reg query "HKLM\SYSTEM\CurrentControlSet\Services\TrustedInstaller" /s > 0 & notepad 0
reg query "HKLM\SYSTEM\CurrentControlSet\Services\BITS" /s > 1 & notepad 1
Please post the contents of the three notepad files back into this thread

Crystal · Mar 17, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Hi, again thank you for your help..

Here is the result..

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>net start TrustedInstaller
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


C:\Windows\system32>net start BITS
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.


C:\Windows\system32>SC QUERYEX TrustedInstaller >res&& sc qc TrustedInstaller >> res&& SC QUERYEX BITS >>res&& sc qc BITS >>res notepad res reg query "HKLM\SYSTEM\CurrentControlSet\Services\TrustedInstaller" /s > 0 & notepad 0 reg query "HKLM\SYSTEM\CurrentControlSet\Services\BITS" /s > 1 & notepad 1

C:\Windows\system32>

After I enter the last codes you gave, there's pop up 2 blank note pad and this:
"The filename, directory name, or volume label syntax is incorrect"

Am I missing something?

Crystal · Mar 17, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

I try again ..
and here the result..

Code:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>net start TrustedInstaller
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


C:\Windows\system32>net start BITS
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.


C:\Windows\system32>SC QUERYEX TrustedInstaller >res&& sc qc TrustedInstaller >>
res && SC QUERYEX BITS >>res&& sc qc BITS >>res notepad res reg query "HKLM\SYST
EM\CurrentControlSet\Services\TrustedInstaller" /s > 0 & notepad 0 reg query "HK
LM\SYSTEM\CurrentControlSet\Services\BITS" /s > 1 & notepad 1
The process cannot access the file because it is being used by another process.

C:\Windows\system32>

Theres a notepad pop up, but blank..

Go The Power · Mar 18, 2015

Re: SFC problem - "Windows Resource Protection could not start the repair service"

Oh BITS and Trusted Installer was stopped before..

When you run those commands they need to be on separate lines for example:

Run:

Code:

SC QUERYEX TrustedInstaller >res&& sc qc TrustedInstaller >>res && SC QUERYEX BITS >>res&& sc qc BITS >>res && notepad res

Then run:

Code:

reg query "HKLM\SYSTEM\CurrentControlSet\Services\TrustedInstaller" /s > 0 & notepad 0

Then run:

Code:

reg query "HKLM\SYSTEM\CurrentControlSet\Services\BITS" /s > 1 & notepad 1

Please run the following commands again:
net start BITS
net start TrustedInstaller
^ if you get a message saying that it is already running that is fine, please move on.

Try and run SFC /SCANNOW again
-Does it start?
-Please provide another CBS.log file if the scan starts or doesn't start.

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SFC problem - "Windows Resource Protection could not start the repair service"

Crystal

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Deejay100six

Sysnative Staff

Deejay100six

Sysnative Staff

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Crystal

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Crystal

Member

Crystal

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor