Windows 8.1 update error 800703f1

Jgiorgi · Mar 5, 2015

I originally noticed a problem trying to install some software. error 1935 appeared and i tried some posted easy fixes. Did not work.
This lead me to notice that my windows never updated the .net framework. In tracking down the updates, i noticed that windows had not updated for ~ 2 months, since a failed attempt with error code 800703F1.

I am following the instructions given in the "how to fix update error code 0x80073712" thread. I have run Regbak and uploaded the components file to onedrive. link: https://onedrive.live.com/?cid=293952f6b040a3a8

Please help

j

Go The Power · Mar 8, 2015

Hello and welcome to the forum.

SFC /SCANNOW

Right click on the

button
Click on Command prompt (Admin) => Press Yes on the prompt
Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
Please wait for this to Finish before continuing with rest of the steps.

Convert CBS.log to CBS.txt

Right click on the

button
Click on Run => Inside the run box copy and paste the following command:
Code:
```
cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
```
Press Enter
Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

Jgiorgi · Mar 9, 2015

Hi
I am not sure this worked. When i tried to run the SFC / SCANNOW command, i got:
"
Beginning system scan. This will take some time.

Windows Resource Protection could not perform the requested operation."

In any case, I generated the CBS.txt file. It can be found at:
https://onedrive.live.com/redir?resid=293952F6B040A3A8!1029

Cheers

Go The Power · Mar 9, 2015

Code:

2015-03-09 09:15:41, Info                  CBS    Failed to load the COMPONENTS hive from 'C:\windows\System32\config\COMPONENTS' into registry key 'HKLM\COMPONENTS'. [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-09 09:15:41, Info                  CBS    Failed to load component store [HRESULT = 0x800703f1 - ERROR_BADDB]
2015-03-09 09:15:41, Info                  CSI    00000005 GetSystemStore called without loading components hive
2015-03-09 09:15:41, Error                 CSI    00000006@2015/3/9:13:15:41.156 (F) base\wcp\componentstore\com\store.cpp(5589): Error HRESULT_FROM_WIN32(ERROR_FILE_NOT_FOUND) originated in function CreateOrGetIStore expression: (null)
[gle=0x80004005]

The error is with loading the hive, I have taken the hive and tried to load it on my computer but the same error is occurring. These errors are extremely hard to try and pin point where the error is occurring.

I have taken a look at the hive to try and repair it, but so far no luck.

Often in these cases a repair install/fresh install of Windows is required. I will take a further look at the hive later on to see if I can spot something else.

Jgiorgi · Mar 10, 2015

AAAAAHHHH

This is bad news indeed. I was hoping not to have to go through a re-install.

Going through some other threads, i noticed that this has happened before. For example the [solved] thread "[h=1]windows 8 update error 800703F1[/h]posted by itzAltaf.
I know every problem is different, but i hope you can help me out. I'll keep my fingers crossed !
thanks.

Go The Power · Mar 11, 2015

Unfortunately with these they are a massive hit and miss, sometimes the corruption can be early in the COMPONENTS and it can be spotted easily, other times it could be 100,000 lines in!

Jgiorgi · Mar 11, 2015

I do understand, but i am a bit stumped. What should i do?

Windows came preinstalled, and i dont have a disk. Not sure how to reinstall if that is what i need to do.

I can also "refresh" windows, which will kill all loaded apps. Would that solve the problem?

BTW, Just for fun, i tried to update again today. Windows found one file (a malicious software removal) and updated it. It still failed when trying to update the .net framework
Please help

Go The Power · Mar 11, 2015

A refresh install might help, a full reinstall is always the best way to go. The refresh install normally works about 60% of the time for this issue, but sometimes it wont and a full reinstall will then be required.

Steps can be found here:
How to refresh, reset, or restore your PC - Windows Help

Jgiorgi · Mar 16, 2015

ok, so i re-installed windows. Essentially took the laptop to factory settings and started to update again. In the process, i lost all data (backed up) and all installed software. So far, it appears that all updates are working normally.
I have not yet installed all the software needed, but i am hoping that no errors creep in. We'll see.

Thanks,

Go The Power · Mar 17, 2015

Hopefully no more issue should occur.

Jgiorgi · Mar 18, 2015

Hi,
you would think re-installing windows would work. But...
I did manage to re-install software like Adobe and Office, but...
At the point of updating office2013 the computer also tryed to update Microsoft Visual C++ 2008 and could not. Got an error 643.
Since then, i tried to install Material Studio and i got the famous error 1935, which is how this whole mess started.

I have uploaded the COMPONENTS and CBS files (link below). I dont know how to interpret these, but from what i see, i looks like a similar problem to the one before. Can you help me?

https://onedrive.live.com/redir?resid=293952F6B040A3A8!1143
https://onedrive.live.com/redir?resid=293952F6B040A3A8!1144

Thanks

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Windows 8.1 update error 800703f1

Jgiorgi

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Jgiorgi

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Jgiorgi

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Jgiorgi

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Jgiorgi

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

Jgiorgi

Member