Hi,
My friend's Windows 8 laptop had an infection and she removed some files to try to fix it. At that point she could no longer log onto the system. I have since scanned and removed all malware, using Malwarebytes. Now, after login, the display goes dark with just a mouse pointer visible. Safe mode works fine, so I created a new admin account. I logged in to Windows using the new account, but still had the same problem. I ran sfc /scannow twice, which reported that it repaired some files, but found some corruption it could not repair. Both times the irreparable files were the same, CNBJ2530.DPB . I have attached my CBS log, which I had to split into two files because of site filesize limitations. Any help will be appreciated.
Thanks,
mrsawyer
